WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Tanya P.

Jan 14, 2025

I wish i would have come to trustpilot…

23/1 EDIT to add, since the review Woofz got in touch and reimbursed me the full amount, which I am so happy about. I was advised there was a system error which resulted in my subscription not being cancelled properly, the only suggestion I could make is that they have an email to contact as its all via the website and not a straightforward process to transfer the subscription, so does get abit frustrating. Its a shame as the app and program itself is actually really good and if you want to train your doggy yourself and spend some quality time with them teaching tricks and commands, this is definetely the app to do so. I wish i would have come to trustpilot first! Signed up to 7 day trial, kept getting charged, have been trying to cancel, not having any luck. THey advised me it would be cancelled in August last year, EVERY MONTH since being charged $63.99AUD. AVOID this company at all costs, the app is good, but there is no way to contact them if you have any issues.

Response from WoofzJan 14, 2025

Hello Tanya, we’re terribly sorry to hear about your frustrating experience, and we deeply apologize for the inconvenience caused. It seems there was a system error, and your cancellation in August unfortunately did not process as it should have. To make things right, we’ve refunded all payments made since September. You should see these reflected in your account shortly. We completely understand how this situation could have been upsetting and assure you we are taking steps to ensure this does not happen again. If you have any further concerns or questions, please don’t hesitate to contact us at [email protected], and we’ll be happy to assist you directly. Thank you so much for bringing this to our attention, and we hope we can regain your trust.

About Woofz

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

Woofz reviews

3,179 approved reviews, newest moderated first

christa Dr. L.
Jan 15, 2025
Dieses Unternehmen ist unseriös!!
Dieses Unternehmen ist unseriös!!! Betrug!!! Man weiß nicht, dass man sich auf ein Abo einlässt! Ich habe das 3-tägige Abo 10 min nach Abschluss gekündigt und die App gelöscht, nachdem ich die negativen Bewertungen gelesen hatte (Du hast Dein Abo gekündigt, habe ich schriftlich) und trotzdem wurde Geld abgebucht, dann eine Woche später noch 45 € wofür??? Eine Abofalle! In Deutschland kann man sämtliche Verträge innerhalb von 14 Tagen widerrufen oder stornieren!!! Die Vielzahl ähnlicher Zuschriften scheint den Erfolg des Unternehmens nicht zu beeinträchtigen! Finger weg !!!
Response from WoofzJan 16, 2025
Hallo Christa! Es tut uns leid, von den Problemen zu hören, mit denen Sie konfrontiert waren. Wir verstehen Ihre Frustration und Enttäuschung. Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff „Woofz.Review“. Unser Support-Team wird Sie in Ihrem Fall persönlich beraten. Ihre Zufriedenheit ist unser oberstes Ziel. Wir hoffen, bald von Ihnen zu hören!
Josy S.
Jan 15, 2025
nicht zu EMPFEHLEN
Vorsichtshalber habe ich das ABO gekündigt, damit nicht weiter abgebucht wird, da bei Abschluss das Abo automatisch auf Verlängerung steht. Der Inhalt ist unterer Durchschnitt und für mich nicht zu gebrauchen. Es wurde eine 30 Tage Geld-zurück Garantie beworben, die der Anbieter nicht mehr einhalten will! Finger weg...
Response from WoofzJan 15, 2025
Hallo, es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind. Wir möchten betonen, dass die automatische Verlängerung bei Abschluss transparent kommuniziert wird, und Sie Ihr Abo jederzeit einfach kündigen können. Es tut uns leid, dass der Inhalt für Sie nicht hilfreich war – wir arbeiten ständig daran, unsere Inhalte zu verbessern, um den Bedürfnissen unserer Nutzer besser gerecht zu werden. Bezüglich unserer Geld-zurück-Garantie möchten wir klarstellen, dass diese unter bestimmten Bedingungen gilt und keine automatische Rückerstattung für jeden Antrag garantiert, wie in unseren Nutzungsbedingungen beschrieben. Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff "Woofz.Review," und wir werden unser Bestes tun, Ihre Situation zu prüfen und eine Lösung zu finden. Vielen Dank für Ihre Geduld und Ihr Feedback – es hilft uns, besser zu werden.
Greg K.
Jan 15, 2025
Signing up for Woofs Dog Training
After finding Woofs online while looking for online dog training I decided to give them a try and signed up for a month of training which was reasonably priced. I downloaded their app and began navigating to figure out how to begin training my golden retriever. I’m not sure if it was caused by my iffy internet connection or my fumbling fingers, but soon after going to the app it asked me again what plan I wanted to pay for. Since I already paid I was a little frustrated so I looked for the contact us button, easily found it then sent a message explaining my situation. Not long after sending my message I received a ‘we got your message and will get back to you soon’ message which was understandable because it was on a Sunday. Not long after that I received a nice message from Lisa who provided me easy to follow directions to clear things up and get to the training that I paid for. Thanks Lisa! I haven’t had much time to train my dog yet, but if the training is as good as the customer service it will be great!
Response from WoofzJan 15, 2025
Thank you, Greg, for your thoughtful review! We’re glad that everything sorted quickly. We’re confident you and your golden retriever will have a wonderful experience with the training. If you ever have questions or need support, don’t hesitate to reach out. Wishing you the best on your training journey! 🐾
Tanya P.
Jan 14, 2025
I wish i would have come to trustpilot…
23/1 EDIT to add, since the review Woofz got in touch and reimbursed me the full amount, which I am so happy about. I was advised there was a system error which resulted in my subscription not being cancelled properly, the only suggestion I could make is that they have an email to contact as its all via the website and not a straightforward process to transfer the subscription, so does get abit frustrating. Its a shame as the app and program itself is actually really good and if you want to train your doggy yourself and spend some quality time with them teaching tricks and commands, this is definetely the app to do so. I wish i would have come to trustpilot first! Signed up to 7 day trial, kept getting charged, have been trying to cancel, not having any luck. THey advised me it would be cancelled in August last year, EVERY MONTH since being charged $63.99AUD. AVOID this company at all costs, the app is good, but there is no way to contact them if you have any issues.
Response from WoofzJan 14, 2025
Hello Tanya, we’re terribly sorry to hear about your frustrating experience, and we deeply apologize for the inconvenience caused. It seems there was a system error, and your cancellation in August unfortunately did not process as it should have. To make things right, we’ve refunded all payments made since September. You should see these reflected in your account shortly. We completely understand how this situation could have been upsetting and assure you we are taking steps to ensure this does not happen again. If you have any further concerns or questions, please don’t hesitate to contact us at [email protected], and we’ll be happy to assist you directly. Thank you so much for bringing this to our attention, and we hope we can regain your trust.
Leila G.
Jan 12, 2025
This company is a scam
This company is a scam. Signed up for the one week trial (no mention of auto renew). No email received. I couldn’t log in, so I checked my bank. They had set up a recurring direct debit without my consent (clearly this was triggered when I paid for the discounted week). They keep trying to take more money from me. I’ve never been able to log in, and I have never received any emails from them. Last night they tried taking 3 lots of payments. Steer well clear. I was lucky that I noticed the direct debit when I did as I got this cancelled immediately. Thankfully no money has left my account despite them continuously trying!
Response from WoofzJan 12, 2025
Hello Leila, We are sorry to hear that you feel this way, as we are a professional business with thousands of satisfied customers. Your feedback is important to us, and we take concerns like these very seriously. Please note that once you start a premium or free trial subscription, it will automatically renew until you cancel it. This information is clearly stated on the purchase screen to ensure transparency. We apologize if this caused any confusion. As we can see from our records, our support team has already responded and assisted you with accessing your purchase. If you’re still experiencing any issues or have additional concerns, please don’t hesitate to reach out to us directly at [email protected] so we can ensure everything is resolved to your satisfaction. Thank you for bringing this to our attention.
Anthony E.
Jan 10, 2025
Took money without consent!
Paid for 3 months. Didn't use the app at all and doesn't make it clear that they will charge your card again after the 3 months! £50 taken from my account. Scammers that rely on people not being aware of this! Edit: They refunded me which I am thankful for but still need to make it clear in the app that it is auto billed after the initial period and send warning emails prior to any payments being taken. Added another star for the refund.
Response from WoofzJan 10, 2025
Hello Anthony, Thank you for sharing your experience with us, and we're truly sorry for the frustration you've faced. We want to assure you that Woofz is a 100% secure app backed by Stripe and PayPal, ensuring your payment is safe with us. We do our best to provide clear information about the auto-renewal policy on the purchase screen, but we understand that this can sometimes be missed. We're sorry if this caused any confusion. Our goal is to offer valuable content for you and your dog, and we apologize if it didn’t meet your expectations. Please reach out to us at [email protected] with the subject line "Woofz.Review" so we can identify you, and we will arrange the refund for you. Looking forward to your email.
Bride
Jan 9, 2025
WILL NOT CANCEL SUBSCRIPTION
Website charges you after the free trial. When trying to cancel, they won't allow me to log into my account and cancel. Continue to charge my account without authorization!
Response from WoofzJan 10, 2025
Hello, We’re very sorry to hear about your experience and understand your frustration. Charges only occur after the free trial if the subscription isn’t canceled before it ends, as stated in the terms. If you’re having trouble logging in or canceling, please contact us at [email protected] with the subject line "Woofz.Review" so we can resolve this immediately and arrange a refund for you. Your satisfaction is important to us, and we’ll do our best to assist you quickly. Thank you for bringing this to our attention!
Olivia R.
Jan 9, 2025
When I reached out to Woofz for help…
When I reached out to Woofz for help with my account, they got back to me right away and explained things very clearly so I could access my subscription! They were very helpful and I love using the app. It’s very easy to follow the lessons.
Response from WoofzJan 9, 2025
Hello Olivia! Thank you for your kind words! We’re so happy to hear that our support team was able to assist you quickly and clearly. It’s wonderful that you’re enjoying the app and finding the lessons easy to follow. If you ever have any more questions or need assistance, we’re always here to help. 🐾😊

WoofzReviews of woofz.com

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Woofz reviews

Dieses Unternehmen ist unseriös!!

nicht zu EMPFEHLEN

Signing up for Woofs Dog Training

I wish i would have come to trustpilot…

This company is a scam

Took money without consent!

WILL NOT CANCEL SUBSCRIPTION

When I reached out to Woofz for help…

About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

Ahead of The Game Dog Training

Woofz reviews

Dieses Unternehmen ist unseriös!!

nicht zu EMPFEHLEN

Signing up for Woofs Dog Training

I wish i would have come to trustpilot…

This company is a scam

Took money without consent!

WILL NOT CANCEL SUBSCRIPTION

When I reached out to Woofz for help…