Woodforest National BankReviews of woodforest.com

My ex girlfriend had my banking information somehow and was using my debit card to buy stuff. I went to the Woodforest here in town told them I would like that account to be closed and a new Account to be opened with a new card. They gave me a new account and card but never did close the old account. They had also given me A new card for the old account. I’ve never even used the old account Since then and I keep getting charges on the account. Well eventually that account did end up getting closed and today I got paid and the greedy Woodforest crooks took The money that I need to pay my bills and feed my family and offset it to the closed account that had a balance of $0.00. I am beyond pissed and as soon as I can get to a different bank I will be opening a New account and closing Woodforest. This is a Mickey Mouse bank with the worst customer service I have personally ever seen. If I were you I wouldn’t even let the thought of opening an account here cross your mind

very bad bank this was my bank for 10 plus years. well the final act was when i went in had them turn off one debit card and issue me another. several months later i noticed money being taken ouT I go in and find out it was never turned off. said the girl who did it was already fired.....im out over $500 but Two weeks later i see her still working. the bank manager was the lady who told me this..BIG FAT LIARS woodriver illinois branch

RUN RUN RUN!!!! They don’t add interest…they take away!!! You will catch them taking 10-30 dollars every single month!!!! I wanted to SAVE MONEY!!! NOT GIVE IT TO WOODFOREST!! CROOKS!!!

Wish I could give them zero star. The worst Bank ever. Please please do not open an account with this Woodforest Bank.

Worst bank ever if I can ever get switched I will ,they favor rich companies over customers and will take your money for stupid shut like mail return fees and check balance fees every thing they can make up ,they let spectrum take almost 300 from my acct that I didn't owe,can't argue with them if the other person is worth more,I'm on s.s and they keep taking more every month,worst bank ever to exist ,run from them

I ordered Direct TV back in May and had to pay a 100 deposit. I however never got the equipment. I called and canceled it but they kept taking my money 2 payments of 84.99 and 1 payment of 99.99. I called Woodforest bank and was told to fill a depute and cancel the card. I did both and 4 days later the money was back in my account. Well, a month later those 3 payments were taking back out. I called Woodforest and the lady told me since Direct TV's information matches mine that they reversed the payments. I tried to tell her of course it does I wanted their serves but never got it. Direct TV is saying they reversed the payment but Woodforest is saying no that they (Woodforest) did. Now, I am suppose to take the loss of 269.97 because supposedly I can't dispute the reversal. I have the email that Direct TV sent saying my refund is on it's way, I have the canceled confirmation, the ticket number of the conversation, and ticket number for saying they will refund from Direct TV but Woodforest says it doesn't matter take it up with Direct TV. Direct TV said they refunded it and round and round I go. If this isn't fixed I am finding another bank. I have been dealing with this for 6 months.

Do not open a bank account here. they have the worst customer service. When you call the bank, no one knows anything you have to stay on hold for an hour. They are not helpful. They are not kind. When my mother passed away, they took all of the money from her bank account and wouldn’t give it to me, even though I had a letter from the lawyer. Shady shady shady.

I liked the employees but the fees were outrages and didn't help much with an identity theft issue I had