WoodemonReviews of woodemon.com

Quality product. Would have liked to see an image of my selection, though.

Denim patch jacket for 2yr old girl was timely, high quality, and sent on time! Good communication of order and delivery status. Thank you very much,

I ordered the customised Baby room decor wall light set on July 9th, got it only in August 29th! First of all - the product arrives from China (I don't believe they say it on their website anywhere, I looked). Secondly - after not getting it on time I was constantly checking the tracking of where the item is. On August 11th I see a message on the tracking site that the parcel was returned to the sender (it never reached me, nor my Post office in the area), I quickly sent an email to Customer Service to find out the reason, I stressed the message that at no point was there any message or email about the status of the package being returned to the sender, as well as it never actually delivered here, or to the post office, they asked me to confirm my address, which was correct, and their reply was: "We have arranged a re-shipment. If your package has the same problem again this time, we will no longer re-ship it for free. Thank you for your understanding." Excuse me... what? you will no longer re-ship it for free? It never arrived here, which is definitely not my fault. If I hadn't got it on the second time I would take my money back (Lesson to be learnt - use Paypal, that way you can open a dispute about bad service and no delivery). I eventually got the package on August 29th but the product is super low-quality: 1 - The size of the wood plates are not even close to how big they look on the ads and images on the website, same for the light they produce - it's very weak (with new batteries). 2 - The star stickers in the package arrived all wrinkled and torn. 3 - The colors printed on the wood plates still have printer-lines on them, like they used the very last ink of the printer on it. 4 - Each lamp (5 in total) requires 3 AAA batteries (15 overall), which after 3 weeks use are already super weak to the point you don't see the light anymore. Overall - Low quality, bad customer service and also lack of transparency that the product is manufactured and delivered from China, I would have reconsidered buying it if I knew before because I expect good quality for my money.

The quality and workmanship are great. I've ordered 4 puzzle sets for our granddaughter.

The puzzle is cute and colorful. My only suggestion would be to change the colors on each letter. The puzzle was done in rainbow colors yet 2 letters that were side by side were both blue. Other than that, it is a great puzzle and I think it will help my grandson learn to spell his name. Also, the bag is helpful to keep all the pieces together.

Your work is amazing, Just as it is in the samples, my daughters loved it.

Issue with deleting and removing from cart to change personalization

I’ve ordered name puzzles for gifts which are well-made and very nice. I also ordered a pearl baby initial bracelet for my great-niece’s Baptism and it’s beautiful. I’m very pleased with my purchases. The shipping takes a while but the extra discounts are appreciated.