WjacketReviews of wjacket.com

I had a similar experience to a number of other reviewers. The sizing was too small. Went through the complex returns process with photos of the item. I'm in Australia and was also given a return address in Italy. Paid the expensive postage and heard nothing for 3 months when the package was returned by post with Australia Post asking for $25 for the privilege of picking up the parcel! No way! Wrote it off as a bad experience, DO NOT deal with this mob - they are a rip off!!!

Your initial email after my order was placed stated that despatch would be within 1-2 business days and delivery in Australia would be 2 - 6 business days there after. Overall the delivery took 19 days and no visibility of the consignment while in transit. At this time the the jacket is unused and we are awaiting the next wet season to see how functional the jacket is.

Null kontaktdaten zu kundendienst.muss Meine Bestellung retounieren,doch ohne Bestellnr-die nirgends steht- und retourenadresse keine chance

Love my purple W jacket. Bought it to take to UK on holidays and it was perfect

This company is one of the best I have ever dealt with. Millie who works for WJacket kept in touch constantly and was unbelievably helpful. My jacket has now arrived and I am extremely happy. Would recommend this company as one of the best. Thank you

I echo everything that has been said by other reviewers on here giving a negative review. The sizing was skimpy for the style of the jacket and I wanted to exchange for a larger size. More hoops to jump through than in a circus to do that and from the UK to their Italian return depot you pay £15. All stages followed and postage paid and back it came to me - returned with no explanation. So now a jacket that doesnt fit me has cost me £75. Lesson learnt - never to buy from Facebook adverts

I would give this company zero stars if possible. Misleading advertising about returns and size chart is not correct. To return a garment to Italy from New Zealand is ridiculous given the garment was not sent from there. The cost is exorbitant. The garment was reasonable quality but the sizing was not accurate and the measurements of the coat received did not match those on the size chart- it was far smaller. After 16 emails trying to resolve the issues I have given up and written off the money I paid for this coat. Please do not be tempted to deal with this company

I ordered a jacket and it was too small. But it was the biggest size they have. So I send it back and asked my money back. I send it back with a track and trace code, but they say that it never been delivered back.