WjacketThe Windbreaker is a timeless year-round jacket that is equally stylish and comfortable. Its ageless classic appeal makes it stand apart since it will be in fashion for years to come.
Wjacket (wjacket.com) has 209 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
209 approved reviews, newest moderated first
Geraldine K.
I was unable to track my package so I called the company and Millie was able to find all the information, including the Post Office tracking number. I picked up my package the next day. The coat is excellent, but more important was the service I received from Millie. Very much appreciated! Thank you Millie!
Elaine G.
My order was delivered to the wrong address and Millie has been very helpful in getting the problem sorted out. Thank you Millie
Grace
I wish I had seen the reviews for this company before I ordered. Customer service is non existent. I contacted them as soon as I received my jacket to arrange an exchange for a larger size or a refund. I received a response that I would only get a small percentage of the cost back!!! Why??? The jacket was received that day, not worn and had all the tags still attached. Since then, I have sent several follow up emails with no response. Terrible company to deal with, will not recommend to anyone. Don't waste your money. Way too expensive and disappointing.
Pamela D.
no review please disregard
Linda S.
I ordered a 3XL thinking it would be lovely and roomy. I already have a 2XL which I purchased a few years ago.The jacket is lovely but way too small. I have had numerous emails with customer service who assures me I will receive a full refund on receipt of my coat which is costing me $45 to send from Australia to Italy. Reading these reviews I am very sceptical as to whether I will receive my refund. Never again will I purchase through FB and I will always look for reviews in future
Viv M.
TERRIBLE CUSTOMER SERVICE Bought a jacket online, but was the too big even though I had followed the size guide. Tried to exchange it but even though the jacket had come from Sydney the return address was in Italy, and it was going to cost me $44 to send. Opted for 30% voucher, but the jacket I want doesn't come in a small size. They do not answer emails and there is no number to call. WOULD NOT RECOMMEND THIS COMPANY
Michele
The WJacket company has very poor customer service. I tried to exchange my jacket to a bigger size and could not get through to them, the phone listed is only for messages and they won't call you back, if you email them they won't respond right away. Be aware that they are located in Italy so if you have to return the coat which has to be at your expense you will be paying a lot of money.
Consumer
Do not buy from this company. Sizing is wrong, next to impossible to return. Followed instructions explicitly and no refund yet. I should have donated it somewhere