Mary P.
I found the order and tracking…
I found the order and tracking processes to be accurate and clear. I liked the jacket but agree that ran a bit small but I had ordered a larger size and I think it will be ok. I did encounter a problem after wearing the coat a few times. The aglets at the tips of the cord fell off almost immediately. I contacted customer service and they responded in a timely fashion and agreed to replace the cord. I have not worn the jacket since so I don't know if the problem will recur. I am happy with the coat and their service.


