WjacketReviews of wjacket.com

I purchased the Wjackel a month ago. When it arrived it was too small, even though it was the size of all my jackets. The number provided on the enclosed card was a Queens NY number, and the package came from Illinois. Yet,when I finally reached someone, I was told I had to return the jacket to Italy at my own expense. As a 75 year old senior citizen I protested.. citing the expense involved in sending something to Italy. After sending them pictures of the jacket as they requested, they acknowledged receipt of the pictures and indicated they would make an exception. What type of exception was not indicated. Repeated calls and follow up emails are not being returned. I will now file a claim with PayPal.

The jackets are pretty colours & fabric OK. The sewing is good and neat. But sizing unreliable. Medium was huge. Some reviews say too small. In truth despite their claims YOU CANT RETURN items.Well you can but very difficult and expensive. Wait for their agreement first; then PHOTO all items; fill in their website form online; load your photo into online form; send and wait for further consent! only then do you get return address IN ITALY and you have to pay postage AND insurance AND fill in difficult customs form, I think my 2 raincoats were going to cost at least £30-40 to return. Then some reviewers said they got the items back again as rejected! I sold the coats at a big loss for me but I risked losing more by following their unreasonable returns rules. DONT BUY UNLESS YOU DONT MIND HOW IT FITS

Oh I wish I had checked on here first !!! As everyone else jacket way to small. Been trying ..for days possibly weeks to get return information from company …eventually get reply with rubbish address in Italy …. This company is definitely not being up front about its products and certainly not about its returns policy Think jacket if off to charity shop Rubbish company don’t go near them !!!!

I purchased 2 items: a jacket and a coat. I didn't like the way the coat fit, so I wanted to return it. The company claimed it had easy returns. Having to jump through hoops and then being given an address in Italy to return one of the coats is NOT what I consider an easy return. It will cost as much to ship the coat back as it did to buy it! If Wjackets is selling merchandise in the US, it should have a US address to return it to, Otherwise, it should pay for return shipping. False advertising. They should not be permitted to sell in the US.

Habe eine Jacke bestellt und erhalten. Leider passt der Stil nicht. Nachdem es geheißen hat, einfache Rückgabe, kann ich nur sagen, das stimmt ÜBERHAUPT nicht. Daher hoffe ich, dass ich diese Jacke endlich zurück schicken kann, dann ist das für mich erledigt. Somit, nie wieder 👎

I had my jacket in 5 days. Olive green and so pleased with it. First day on a compliment already.

I ordered a wjacket, but not before I measured myself & ordered the appropriate size (XL) I waited a long time before the jacket arrived only to find it had the wrong sized label in it ! It was at least 2 sizes smaller .Trying to send back has been an utter nightmare . Not to mention the cost of posting ( outside the U.K. ) I was then offered a 30% discount off a second jacket . So , like a fool , I ordered a second jacket in (XXL) it has arrived . It is so much bigger than the first & have I had a discount off the second jacket ? No ! Of course not as I didn’t ask to have a code sent as I didn’t know I needed a code !!! . So my advice is Do Not deal with this company , they are hopeless to deal with & it wasn’t my mistake !

From ordering to paying to receiveing to the actual quality of this product it is worth every last cent I paid for it. It was true to colour, size and keeps the wind out and the rain off. Couldn't have asked for a better product and so surprised I got it for 100 NZD