WizeBandReviews of wizeband.com

Response from WizeBandJun 16, 2023

Hi Lyn, Good day and thank you for choosing Wizeband. You've got a perfect choice of band Neos, classy and luxurious look! But we are saddened to know that the buckle of your band is not working properly, but don't worry we got you! Rest assured that we do take quality control seriously and this is not something we want to happen all the time. Your band has a 12 month warranty and we got an amazing team that will take care of your needs too. Our customer service team will contact you for better and faster resolution. If you have other concern please message us back via email or to any of our social media accounts. Have a lovely day! Team Wizeband

Response from WizeBandJun 16, 2023

Hi Erica, Good day and I hope you are well. We know you are excited getting your new bands and we are too! Upon checking in our end you ordered on May 02, 2023 and your order was shipped the next day and you received it by May 15, 2023 which was within the timeframe we stated on our website, so there were no delays. For international shipping especially on South Africa the timeframe is 10-25 business day. You may also check it here on our website: https://www.wizeband.com/pages/delivery-policy Your orders is our top priority that's why we send them out right away, however the movement of the shipment is entirely out of our control. I hope this clarifies your concern and if you have other inquiries, feel free to message us via email or to any of our social media account. Thank you and have a lovely day! Team WizeBand

Response from WizeBandMar 17, 2023

Thank you Donna for your awesome review and we are glad to know that you found your perfect band that fits your daily active lifestyle in our store.