Tamara van T.
Great service!
Looking for a stylish Apple Watch band I came across the website of Wizeband. So much to choose from! I ordered 3 (2+1 deal) and they arrived much quicker than expected. Although I really loved them they were too big for my small wrists, even after adjusting the size. I contacted customerservice to arrange my return and got a quick and superfriendly reply. They even did some suggestions for smaller bands. Unfortunately those were not the style I was looking for. Emily arranged a full return of my costs and I did not have to return the bands. In line with their environmental goals they asked me to find them a loving home locally, which I will sure do! Hope to order at Wizeband again some day :-)
Response from WizeBandApr 25, 2024
Hi Tamara, Thank you for your wonderful review! We're delighted that you found our selection appealing and that your order arrived quickly. It’s unfortunate the bands weren't a perfect fit for your wrists, but we’re glad Emily could assist you efficiently with the return process. We really appreciate your support in finding a new home for the bands, aligning with our environmental goals. We look forward to welcoming you back to Wizeband in the future and hopefully finding the perfect style and fit for you! Best regards, The WizeBand Team