Lisa C.
Tried to return band along with 2 free…
Tried to return band along with 2 free bands and was turned down for no apparent reason. I would have done an exchange at that point.
Response from WizeBandOct 17, 2025
Hi Lisa, We’re sorry to hear you felt disappointed about your experience. To clarify, our team didn’t decline your return without reason — we simply needed to confirm the issue first before proceeding. You were also offered and accepted store credit, which we hoped would be a quick and helpful resolution. We truly value your feedback and would love the chance to make things right. Please reach out to us if there’s anything else we can do to help.