JoyReviews of withjoy.com

I'd give zero Stars if I could. Simply put they will find a loophole to keep your money. Their customer facing website said to cancel by 10:00 a.m. to get a full refund I canceled at 9:23 a.m.. we canceled because there's a Cartel War going on in the location we were going down in Mexico which affects the exact area where we would have been staying and travel advisories were put in notice through Airlines in multiple media. At any rate nowhere on their website specified what time zone and we had screenshots of the cancellation page that shows the time and everything which was 9:23 a.m. not 10:23 a.m. but they try to use loophole and say it was a different time zone so they're not going to give us our money back. Stay as far away from this companies you can be robbed us of hundreds and hundreds of dollars

Sadly , there is not a zero rating --it seems I am joining a number of satisfied customers---booked a room on Joy in Canada for $199--- turns out was a US site , so they took $278 from my bank , immediately---when I tried to cancel and get money back , they cancelled the room , but informed me the money is non-refundable---so now I am out $278 , with no room ---and it appears the Hampton Inn , St Catherines is in on the scam , because no one will tell me who actually got my money

Invited to a wedding, used the link from the invite which was withjoy.com. Booked the hotel, booking was cancelled by the provider, withjoy.com who refused to refund the stay that THEY cancelled. They even sent a email with the booking confirmation AFTER it was cancelled. After multiple emails, finally they acknowledged that the booking was cancelled and would refund, still waiting for the refund. withjoy.com = nojoy.com

horrible to use app, userface is all over the place. Constantly refreshes, never saves and always pulls you back to the start.

Absolute scam. booked accom through site, cancelled well before free cancellation date, still took payment and not refunded after 2 weeks.

If I could leave less than 1 star I would. DO NOT WASTE YOUR TIME ON THIS SITE. I was married in October and in February I am still dealing with them not fulfilling orders. I had over $450 worth of joy credit from wedding guests because the items they purchased for us were out of stock. For months and months I have checked every single week on their stock. Over 100 emails with their customer service and confirming items were in stock I was ready to place my order. But yet again more items could not be fulfilled. There’s no number to call to hash these things out, it’s just an AI based email system, not real people. So after everything I’ve been through and all the communication back and forth they still cannot deliver items after 4 months of trying. Again DO NOT WASTE YOUR TIME.

BUYER BEWARE!!!!! We RSVP’d for our nephews wedding and received a confirmation email right away from With Joy, so we decided to check out their options for accommodation reservations. I had thought that I made a reservation for the hotel, but I did not receive a confirmation email. So the following day, I tried again only to find out one day later (still NO reservation confirmation email from With Joy) that we had been charged twice to two different cards. They do not have a phone number, and it’s difficult finding an email link, but we finally found one only to be told that there was no reservation made registered to my email and credit cards. Finally, we get a confirmation that they did find a reservation to k e of my cards, but not the other one - even though both of these charges had been cleared for payment. We were told to use the same booking ID for the one charge to find the other charge so that we could cancel it. We did this, only to learn that the Booking ID was invalid. So, luckily Amex has excellent customer service, AND we can CALL them. They cancelled the charge on their end. I WOULD NOT PURCHASE ANYTHING THROUGH THIS SITE, including a gift.

Everything I added to the registry that is sold through WithJoy is out of stock, something that purchasers are not told until after they have paid. I am then stuck with credit that can only be used on the site, for things that are still out of stock. It is essentially a scam to convert your gift money into company script that cannot be redeemed.