Ta L.
Karthik was great
Karthik was great! There was an ongoing issue w/ editing people from the guest list. Karthik was able to do so by the grace of God! If anything comes up again, I will go to the chat.

Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Joy (withjoy.com) has 851 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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851 approved reviews, newest moderated first
Ta L.
Karthik was great! There was an ongoing issue w/ editing people from the guest list. Karthik was able to do so by the grace of God! If anything comes up again, I will go to the chat.
Fraudien S.
I wish I could give a negative number. I made a booking and the wedding got cancelled - could not get any refund and worst customer service ever.
Response from JoyMar 11, 2026
Hi there, We’re sorry to hear about your experience. Some bookings are non-refundable depending on the terms selected at the time of purchase. That said, our travel support team would like to review your reservation and see what options may be available. Please email [email protected] with your booking details so the team can take a closer look and assist you further. The Joy Team
Kauser A.
I really enjoy the help that is available when I'm working on the website. With the help, I was able to create tags and add events that are specific to my guests. It would also be really nice to be able to add a photo to the schedule similar to how the map is a selection that can be made. The ability to add a photo of the invitation to the schedule will help my guests as they track details of the upcoming events. I hope that is something that can be added to the platform, it will really allow me to streamline my events using your website.
Terrance Joseph P.
Super responsive team, gave custom solution for our RSVP page help and made it fantastic.
Sarah C.
So easy to make a website for someone who has never made one before. The customer service team were so helpful and responsive with all my queries and were able to personalise my website to exactly what I wanted. I'm so surprised that this is a free service.
Julia A.
Great customer service, thanks Venkat for helping us you are awesome!
Felicity G.
CH was incredible and very kind. He was able to help me with my issue very fast! Give him a raise!!!
Bonnie I.
Online free service very very glitchy. Guest list was randomly organized, and hard to work with. Much to my horror, emailed invitations included some other invitees’ Email addresses made fully visible to them, and one person was even able to reply for others on the list! Someone responded for the bride saying she was not coming! Kept losing my prepared invitation and needed to be rebuilt often. Printed invitations did not look professional. Support responses online were helpful but not immediate and could not undo damage already done by their glitches. I only used their invitation services, not the website and other options. Wedding was December 2025.