Lauren
We were disappointed with Joy
We were disappointed with Joy and regret not going with a traditional registry instead. We developed a small registry with just the important items (pots and pans, towels and sheets). These simples were not available AFTER our guests purchased them, and we were only able to get “Joy credit”, not a refund. This limited our ability to get the items we actually wanted. This seemed to defeat the purpose of a small registry of just the items we felt most practical and appropriate to ask for from our guests.
Response from JoyApr 3, 2026
We're really sorry to hear your registry experience didn't go the way you hoped, especially for such an important occasion. Please reach out to us at [email protected] and we'd love to look into this for you. The Joy Team

