Chloe G.
Guest categories great, RSVP form lacking
We've loved certain features of Joy, like the ability to categorize guests and customize the website, schedule, and RSVP questions based on guest categories. That's why we ultimately chose Joy actually! There are some features that are good, but could be better, like website customization. The design choices feel limited and some of the heading and body text logic seems off. Finally, the area we struggled with the most has been creating our RSVP questionnaire. The limited functionality and conditional logic made it difficult to construct the survey we wanted. We were hoping it would function like basic form software (like Microsoft Forms), but it lacked the ability to create multiple select responses and conditional responses beyond a single branch. It also glitched and wouldn't allow us to delete a question once it had been created, so we just had to set it as viewable to 0 guests.
Response from JoyJun 13, 2026
Thank you for taking the time to share such thoughtful feedback. We're glad to hear that features like guest tagging, personalized experiences, and website customization helped make Joy the right fit for your event. We also appreciate your candid feedback about website customization options and, especially, the RSVP questionnaire experience. We're reaching out to you directly via email because we'd love to learn more about the RSVP setup you were hoping to create and the issues you encountered along the way. The Joy Team