Chad V.
Garbage
Cheap, and you get what you pay for… Alot of their support took forever over 10 hours for a basic hello reply, and they didn't help even buying the additional help. They would simply send you links that we're free to find anyways on their website. Landon was the only person who has helped, twice! While everyone else seemed to try to find a quick copy/paste solution to move you along. Horrible service, constant Dwayne issues and lag, I switched hosts to ApexHosting and issues stopped. WitherHosting “try to tell me again, it’s not your servers??”
Response from WitherHosting LLCDec 20, 2021
Hello Chad, We are sorry that support has taken longer than usual and we are sorry that multiple staff members dropped copy/paste responses, we deal with upwards of 200 support requests daily and solve 99% of them within 15minutes to 1 hour. We are sorry that your support took longer than usual. Please note that it is also Christmas time and multiple of our support members are on vacation in other states or countries, this causes support times to be slower and forces working staff to offer less in-depth responses. We are glad that you are happy with the services. Landon would also like to say thank you for mentioning them, have a Merry Christmas (If you celebrate it) and a great New Year! CEO, Alex S. EDIT to respond to updated review: We aren't sure of what downtime issues you would have encountered as we can't recall any major outage recently. Did you let us know with the issues of "lag"? We are able to debug and assist with that kind of thing if you ask us! Thank you and sorry for the issues you have faced with us. Best, MrRazamataz [Community/Staff Manager] (edit only)