WiseyReviews of wisey.app

Response from WiseyAug 31, 2024

Dear Kari! Thank you for sharing your thoughts. We work hard to meet our users' expectations and every review helps us to improve the service. If there are specific areas where you'd like more support or if you have any suggestions on how we can better serve your needs, please let us know at [email protected]. Your feedback is invaluable in helping us improve and provide the best possible guidance.

Response from WiseyAug 31, 2024

Dear Dennis! We are sorry to hear about the issues you've faced. It sounds frustrating, and your feedback is important. If you’re still seeking a resolution, we recommend contacting customer support directly at [email protected] to address these concerns. We can't wait to hear from you soon so we can show you how valued you truly are!

Response from WiseyAug 30, 2024

Dear Dina! Thank you for sharing your concerns. We genuinely regret that your experience with Wisey did not meet your expectations and that you feel the program did not deliver the support you were seeking. We take feedback like yours seriously, especially when it concerns the integrity of our service and how it impacts our users. Our aim is to provide meaningful support, particularly to those with ADHD, and it’s disheartening to hear that you felt pressured and dissatisfied with the content provided. We like to assist you further by reviewing your specific case. Could you please provide any additional details so that I can work to resolve this matter to your satisfaction? We are committed to improving our service and addressing any issues that arise, and your feedback will help us do that. Thank you for bringing this to our attention!

Response from WiseyAug 30, 2024

Dear Kumar! Thanks for bringing that to our attention. We apologize for the inconvenience you've experienced. We're sorry to hear about your negative experience. Customer satisfaction is our top priority, and we take your feedback seriously. Please reach out to our support team at [email protected] with your case details so we can investigate further and resolve this issue promptly. Thank you for bringing this to our attention.

Response from WiseyAug 29, 2024

Dear Wendy! Thank you for bringing this issue to our attention, and we are sorry to hear about your experience. We understand how frustrating it can be to deal with unexpected charges and access issues. Could you please verify the email associated with your account? This will help us locate your subscription and assist you in resolving the matter as quickly as possible. If there's anything else you'd like us to look into, please let us know at [email protected]. Take care!

Response from WiseyAug 29, 2024

Dear Amanda! Thank you for bringing your concerns to our attention. We take feedback like yours very seriously and want to address your concerns directly. We deeply regret that your experience with Wisey has led you to feel this way. Regarding your concerns about the subscription process, we strive to make our policies and procedures as clear and transparent as possible. We understand that navigating subscriptions can be frustrating, especially for those with ADHD, and we are committed to continually improving our processes to ensure they are user-friendly and straightforward. Please reach out to our customer support team at [email protected] so we can work with you to find a satisfactory resolution. Cheers!

Response from WiseyAug 29, 2024

Dear Charlotte! Thank you for reaching out and expressing your concerns. We understand the importance of basing our programs on recognized, credible research, and we appreciate your diligence in seeking that information. While our content is designed to be accessible and practical, we recognize the value in providing the academic foundations that support our claims. I apologize if this was not communicated clearly in your initial inquiry. Thank you for bringing this to our attention, and we hope to provide you with the information you need to feel confident in the program. Please email us at [email protected] and we will contact you as soon as possible. Have a wonderful day!

Response from WiseyAug 27, 2024

Dear Valued Customer! We truly appreciate you taking the time to provide your feedback. We are so sorry that you've had this experience. This is not the level of service we want to provide. But we would love to hear your constructive criticism, this will give us an understanding of what led you to such an opinion about our app! Our team can be reached at [email protected]. Hope to hear from you soon! Cheers!