WiseyReviews of wisey.app

Response from WiseySep 29, 2024

Dear Dan! Thanks for letting us know about your experience. We’re sorry to hear that you feel this way and would like to address your concerns directly. Wisey takes feedback seriously and aims to provide valuable, research-backed guidance for personal growth. We also strive to maintain transparency in our services. It seems that the email address you provided is not showing up in our system. Could you please double-check the email address for accuracy? If you have another email address associated with your Wisey account, kindly provide that one, and we’ll be happy to assist you further.

Response from WiseySep 29, 2024

Dear Hyunjin! Thank you for reaching out. We want to sincerely apologize for the negative experience you had with our product. We believe we have made great strides in giving our customers the amazing support they deserve. Please, email to us at [email protected]. Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. Cheers!

Response from WiseySep 28, 2024

Dear Greg! Thank you for sharing your feedback! We sincerely apologize for the negative experience you've had with our subscription process. We take concerns like yours very seriously and want to clarify any misunderstandings. Our intention is to provide a clear and transparent service, including subscription details and cancellation policies. If the onboarding process felt manipulative or unclear, that’s something we need to improve. We understand the importance of transparency, especially for an audience seeking support and clarity. Please reach out to our support team at [email protected], and we will do our best to address your concerns regarding the subscription and refund process. Have a sunny day!

Response from WiseySep 27, 2024

Dear Baffrodil! Thank you for taking the time to share your feedback and concerns. We are truly sorry to hear that you felt our advertising approach was manipulative and deceptive. Our intent is never to take advantage of individuals with ADD/ADHD but rather to offer tools and resources that can support personal growth and mindfulness. We strive to be transparent about pricing, and we apologize if the daily listing caused any confusion. Your feedback is invaluable in helping us improve, and we hope we can regain your trust moving forward. If you have any other concerns or would like further assistance, please don’t hesitate to reach out at [email protected]. Take care!

Response from WiseySep 27, 2024

Dear John! Thank you for taking the time to share your feedback. We are very sorry to hear about your negative experience with the app and the difficulties you faced with canceling your subscription. We pride ourselves on maintaining the highest quality standards for our customers. Please reach out to our customer service team again, and we’ll do our best to assist you with your concerns. We truly regret the inconvenience caused and hope we can find a solution that meets your needs. Cheers!

Response from WiseySep 26, 2024

Dear Michael! Thank you for taking the time to share your concerns. We are truly sorry to hear that you feel disappointed with your experience. At Wisey, our goal is to provide personalized guidance and tools to help with mindfulness and cognitive growth, but it seems we missed the mark in meeting your expectations. We want to assure you that your feedback is taken seriously. Please feel free to reach out to our support team at [email protected], and we’ll do our best to make it right. Thank you again for your honesty, and we hope to improve your experience moving forward.

Response from WiseySep 24, 2024

Dear Daral! Thank you for sharing your experience! We are truly sorry to hear about the frustrations you've faced. We sincerely apologize for the inconvenience caused by the cancellation issue. While it is unfortunate that your subscription charge went through, we always aim to rectify such issues as quickly as possible. We are committed to reviewing cases like yours in detail and working within our refund policies to find a fair solution. If you have any further questions or would like us to reassess your case, please feel free to contact us again. We appreciate your honesty and hope to regain your trust!

Response from WiseySep 23, 2024

Dear Darque! We apologize for the frustration you’ve experienced and truly appreciate your feedback. We strive for transparency, and our goal is always to provide valuable content and support for those looking to improve their mindfulness and cognitive growth. Your experience is important to us, and we are committed to addressing any issues you’ve faced. We take concerns about billing and cancellation very seriously. If there was any issue with a charge after cancellation, please reach out to us directly at [email protected]. We will investigate the matter and resolve it as quickly as possible.