WiseyReviews of wisey.app

Response from WiseyMay 4, 2026

Hi Tim, I can see why these results felt confusing, especially when your answers mostly reflected that you rarely experience those symptoms. We’ve already sent you an email so we can look into this with you more closely and provide some context around how the test results may be interpreted. Please check your inbox when you have a moment and reply there so we can continue the conversation. We appreciate the chance to clarify this with you and help address your concerns. You’re also welcome to reach out to us directly at [email protected].

Response from WiseyMay 14, 2026

Hi William, We’re very sorry to hear about this experience and understand how confusing and frustrating it must have been. At Wisey, we take billing concerns seriously and regret that you were unable to locate your account information. To resolve this matter, we have issued a refund for the subscription charge. Please email us at [email protected] if you have any additional questions or feedback. Thank you for bringing this to our attention, and we apologize for the inconvenience this situation caused!

Response from WiseyApr 30, 2026

Dear Socrates! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Difficulties accessing your account and managing your subscription are certainly not the experience we want for our users. Please contact us at [email protected] with your account email and any billing details so we can help you regain access and review the charges. Our team can also assist you directly with the cancellation process if needed. We appreciate you bringing this to our attention and will do our best to resolve it promptly!

Response from WiseyApr 30, 2026

Dear Rachel! We’re very sorry to hear about your experience and understand how strongly you feel about this situation. We take concerns about billing transparency and customer support very seriously, and we regret that your experience led to this impression. Our goal is to provide meaningful support and assistance to users, and we understand the importance of clear communication, especially for those managing attention-related challenges. We would appreciate the opportunity to review your case further and better understand your concerns. Please contact us at [email protected] so we can investigate and assist you directly. Enjoy your day!

Response from WiseyApr 28, 2026

Dear Lorenzo! We’re very sorry to hear about your experience and understand how disappointing and frustrating this situation must feel. We acknowledge your concerns regarding pricing clarity, automatic renewals, and language consistency within the platform. Transparency is very important to us, and your feedback helps highlight areas where we need to improve communication and the overall user experience. We would also like to review your case further to better understand your concerns about the charges and content provided. Please contact us at [email protected], and we’ll do our best to assist you and address your concerns properly. Take care!

Response from WiseyApr 27, 2026

Dear Jon! We’re very sorry to hear about your experience and understand how frustrating this situation must be. The platform should function properly, and we regret that you’ve been unable to access the video content from the start. We also understand your concerns regarding the delay in communication and your refund request. Please contact us again at [email protected] with your account details so we can prioritize your case and provide a clear update. We truly want to resolve this situation and restore your trust in our service!

Response from WiseyMay 4, 2026

Hi Holly, I’m sorry to read about your experience and appreciate you sharing these concerns. We’ve already sent you an email so we can look into the subscription and billing issue you described in more detail. Please check your inbox, and if you don’t see our message, it may be worth checking your spam or promotions folder. We’d like to continue the conversation with you by email and help clarify what happened. You’re also welcome to reach out to us directly at [email protected]. Best, Wisey Support

Response from WiseyApr 25, 2026

Dear Alina! We’re very sorry to hear about your experience and understand how frustrating and confusing this situation must have felt. We agree that pricing and optional upgrades should always be presented clearly so users can make informed decisions. Your feedback about the user experience and accidental selections is important, and we will share it with our team for review and improvement. We would also like to investigate your case further to better understand what happened with the charges. Please contact us at [email protected] with your account details so we can review the situation and assist you further. Cheers!