WiseyReviews of wisey.app

Response from WiseyNov 15, 2024

Hello Quinton! We are sorry to hear of the experience you have reported in your review. We want to express our sincere apologies for all the issues you have encountered. We are sorry to see that you think this way. You're always welcome to check our service and ensure that it's genuine and transparent. As for your concerns about the ADHD diagnose, we truly aim to offer a personalized experience based on the information provided. If you'd like to discuss your concerns further, feel free to share any specific issues you've encountered. If you have any concerns, please don’t hesitate to reach out to us at [email protected]. We are here to assist and address any issues you may have experienced. Have a nice day!

Response from WiseyNov 13, 2024

Dear Yulia! We are sorry to hear of the experience you have reported in your review. We're sorry to hear about your frustration and understand your concerns. At Wisey, we want to make sure our customers have the best possible experience. If you’ve encountered an issue regarding a refund, please reach out to our support team at [email protected] with your account details. We’ll look into your case right away and do our best to resolve it as quickly as possible. Have a sunny day!

Response from WiseyNov 13, 2024

Dear Dmytro! We’re sorry to hear about your experience and sincerely apologize for the frustration this has caused. At Wisey, we strive to ensure all our customers are satisfied and receive value from their experience. We understand your concerns about not being able to fully explore the product before committing, and we regret that you feel this way. If you haven’t already, please reach out to our support team directly at [email protected] with the details of your account and purchase. We will review your case and work to find the best possible resolution. Thank you for bringing this to our attention!

Response from WiseyNov 11, 2024

Dear Mohammed! Thank you for sharing your feedback! We sincerely apologize for the frustration this situation has caused. We understand how upsetting it can be when expectations aren’t met, and we genuinely want to help resolve this for you. We want to clarify that our goal is to provide value to all our users, and we never want anyone to feel misled or dissatisfied with their experience. Regarding the book and the billing, we’d be happy to look into this further and investigate your specific case. Please contact us directly at [email protected], providing the email address associated with your account, and we will review your situation as quickly as possible. We strive to make things right and will work with you to find a solution. Have a great day!

Response from WiseyNov 11, 2024

Dear Laura! We’re truly sorry to hear about your experience, and we completely understand your frustration. Please accept our apologies for the delay in responding to your request. We take billing issues very seriously, and it’s concerning to hear that you’ve experienced this difficulty. Thank you for your patience, and we sincerely apologize for any inconvenience caused. We’re here to assist you and ensure that this matter is resolved. To resolve this as quickly as possible, we kindly ask that you reach out directly to our support team at [email protected]. If you can provide the details of your account and your previous communication, we will investigate the issue and work on processing your refund promptly. Cheers!

Response from WiseyNov 11, 2024

Dear Tyler! We’re really sorry to hear about your experience, and we completely understand your frustration. We aim to be transparent with our billing and refund policies, and it’s disappointing to hear that this wasn’t reflected in your experience. While we have certain policies in place, we want to do our best to resolve any issues you’ve had and make sure your concerns are addressed. We’re committed to ensuring you have a positive experience with Wisey, and we’d like to help where possible. If you haven’t already, we encourage you to reach out to our support team at [email protected]. Thank you for sharing your feedback with us, and we hope to have the opportunity to make things right!

Response from WiseyNov 11, 2024

Dear Blake! Thank you for sharing your feedback. We’re really sorry to hear about your experience. We want to assure you that we take claims of this nature seriously, and we understand your frustration. If you haven’t already, please reach out to our support team at [email protected], so they can look into your account and ensure that the situation is resolved appropriately. Thank you for your patience, and we hope to make this right for you!

Response from WiseyNov 11, 2024

Dear Steve! Thank you for sharing your experience We’re truly sorry for any confusion regarding the charges. We understand your frustration and take this very seriously. We want to make sure this issue is resolved quickly for you. To help with the refund and ensure everything is corrected, please reach out to our support team directly at [email protected]. They will look into your account, review the charges, and process a refund if applicable. Thanks again for your feedback, and please let us know if you need any further assistance!