WiseyReviews of wisey.app

Response from WiseyDec 4, 2024

Dear Misfit! Thanks for bringing this up. We’re genuinely sorry to hear about your concerns and would like to address them directly. At Wisey, transparency and authenticity are core to our values, and we take feedback like yours very seriously. To clarify, all reviews are from real users who share their experiences with our platform. Additionally, we’re committed to ethical practices and do not use bots or fake reviews. If there’s been any misunderstanding or issue with your experience, we’d love to resolve it promptly. Please reach out to us at [email protected] with more details about your concerns. Your satisfaction and trust are important to us, and we are here to help make things right. Take care!

Response from WiseyDec 3, 2024

Dear David! Thank you for reaching out and apologies for the inconvenience. We’re truly sorry to hear about your experience and understand your frustration. Our intention is never to take advantage of anyone, and we deeply regret that our billing process left you feeling this way. Your feedback is valuable, and we’ll use it to improve our processes to better serve users, especially those with ADHD. Thank you for bringing this to our attention. To address this, please contact us at [email protected] with your account details so we can review your case and assist with a resolution, including a potential refund if applicable. Cheers!

Response from WiseyDec 3, 2024

Dear Kevin! Thank you for sharing your feedback We are truly sorry for any confusion or frustration you experienced. We value your feedback as it helps us refine our processes and provide a more seamless and trustworthy experience for all our customers. We want to assure you that your concerns were taken seriously, and we are glad we could resolve the matter through your provided email. If you have any further questions or need assistance in the future, please don’t hesitate to reach out at [email protected]. Thank you for giving us the opportunity to address your concerns. Have a great day!

Response from WiseyDec 2, 2024

Dear Gustavo! Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our test left you feeling dissatisfied and skeptical. I’d like to clarify a few points to ensure there’s no misunderstanding. If you feel the scoring didn’t accurately reflect your situation, we’d be happy to review this further or provide additional context. Regarding the payment for advice, we aim to provide meaningful, research-backed content and tools, which require significant effort from experts and developers. If there’s anything more we can explain or assist you with, please don’t hesitate to let us know at [email protected]. Your feedback helps us improve and better meet the needs of our customers. Cheers!

Response from WiseyNov 29, 2024

Dear Ashley! Thank you for being our customer and leaving us feedback. We’re very sorry to hear about the trouble you’ve experienced with canceling your trial and processing a refund. This is not the experience we want for our customers. Please contact our support team directly at [email protected] and we’ll prioritize resolving this for you. If possible, include any relevant details like the email associated with your account or receipts to speed up the process. Have a sunny day!

Response from WiseyDec 3, 2024

Dear Ken! Thank you for sharing your feedback. We truly appreciate the time you took to voice your concerns, and we are sorry to hear about the frustrations you’ve experienced during your sign-up process with Wisey. Your experience highlights areas where we can improve our processes to ensure users are fully aware of the terms they’re agreeing to, and we’re working to make these changes. We’re glad to confirm that the issue has been resolved, and your account details have been updated as per your request. We appreciate you giving our content a chance despite the initial challenges. If you have any further concerns or questions during your subscription period, please don’t hesitate to reach out at [email protected]. Your feedback is invaluable, and we’re committed to making Wisey a platform you can trust and benefit from. Have a lovely day!

Response from WiseyDec 3, 2024

Dear Justin! Thank you for reaching out and sharing your concerns. We are truly sorry to hear about your experience and the frustration it caused. We completely understand how upsetting billing issues can be, especially when expectations around pricing aren’t met. We are glad to confirm that we have resolved this matter for you and corrected the billing issue. Your subscription has been cancelled, and the charges have been addressed as per your request. If you have any further concerns or need additional assistance, please don’t hesitate to reach out at [email protected]. We appreciate you bringing this to our attention and will continue to use your insights to improve our services. Cheers!

Response from WiseyDec 3, 2024

Dear Vanessa! Thank you for sharing your feedback. We are truly sorry to hear about your experience with our platform and the frustration it caused. We completely understand how disappointing it must have been when the videos didn’t meet your expectations and there was confusion around the cancellation process. We are glad to confirm that we’ve resolved your issue and processed the cancellation and refund as per your request. We deeply regret any inconvenience this may have caused and appreciate you giving us the opportunity to address your concerns. If there’s anything else we can do for you or if you have further concerns, please don’t hesitate to reach out at [email protected]. We value your insights and will continue to use them to improve our services. Have a lovely day!