WiseyReviews of wisey.app

Response from WiseyDec 10, 2024

Dear Rhonda! Thank you for sharing your feedback. We're truly sorry to hear about your negative experience and understand how important transparency and trust are when choosing a service, especially one aimed at supporting neurodivergent individuals. At Wisey, we aim to provide clear information about our fees and subscription terms during the sign-up process. We sincerely apologize if this wasn’t your experience. If you feel your concern hasn't been resolved, please reach out to us directly at [email protected]. We'd be happy to review your case and assist further. Take care!

Response from WiseyDec 11, 2024

Dear Mari! Thank you for bringing this to our attention. We sincerely apologize for the discrepancy you experienced regarding the pricing. This is certainly not the experience we aim to provide, and we take your feedback very seriously. You can reach out to our support team directly at [email protected], and we’ll ensure it is resolved promptly, including any necessary corrections or refunds. We value your trust and want to make things right!

Response from WiseyDec 9, 2024

Dear Angela! Thank you for sharing your feedback with us. We take your concerns seriously and would like to address them thoroughly. Wisey’s program does not claim to "cure" ADHD, as we understand it is a neurodevelopmental condition. Instead, the program aims to provide strategies and tools to help manage symptoms more effectively. If any communication led to a misunderstanding, we deeply apologize and will review our materials to ensure accuracy and clarity. We strive to provide content that is both unique and actionable. We understand the value concern and are continually working to enhance our program to make it a worthwhile investment. Your feedback is incredibly valuable in improving our services. If you’d like to discuss further or have additional suggestions, please feel free to reach out at [email protected]. Cheers!

Response from WiseyDec 11, 2024

Dear Lakesha! Thank you for reaching out and sharing your situation. We completely understand that affordability is a key consideration, and we’re here to assist you. If you need any further assistance or have additional questions, please don’t hesitate to let us know at [email protected]. We wish you the very best and hope to support you again in the future if circumstances change. Take care!

Response from WiseyDec 11, 2024

Dear Daisy! Thank you for your feedback! If you’re still interested in exploring our platform, we’d be happy to guide you on how to get started and make the most of your purchase. Our programs are designed to be flexible and easy to follow, so you can engage with them at your own pace. If you decide it's not the right fit, feel free to reach out to us at [email protected], we're here to assist with any questions or concerns. Let us know if there’s anything we can do to support you!

Response from WiseyDec 3, 2024

Dear Peggy! Thank you for sharing your feedback. Currently, our platform is primarily designed in English, but we understand how important it is to offer content in different languages. We are working towards making Wisey accessible to more people, including Spanish speakers. If there's anything specific you'd like assistance with while using the platform, please feel free to reach out to us at [email protected], and we'd be happy to help. We greatly appreciate your patience and suggestions for improving Wisey. We're here to support you on your journey of growth and well-being!

Response from WiseyDec 4, 2024

Dear George! Thank you so much for letting us know. We deeply regret that your experience with Wisey has raised such serious concerns. We understand how frustrating subscription issues can be. We are committed to ensuring a transparent process, and we strive to resolve all billing concerns promptly. We are also actively improving our unsubscribe process to make it straightforward and user-friendly. The screening test is designed to offer preliminary insights, but we acknowledge the importance of personalized results. Your concerns about the uniformity of outcomes will be reviewed by our team to improve the tool’s reliability. We would like to continue this discussion and work towards a resolution. Please contact us directly at [email protected] so we can investigate further and address your concerns in detail. Have a lovely day!

Response from WiseyDec 3, 2024

Dear Helen! Thank you for taking the time to share your feedback. We are sorry to hear that Wisey didn’t meet your expectations and that you found it difficult to engage with the content. We aim to provide resources that are both accessible and helpful, and your input is valuable in helping us understand where we can improve. If there’s something specific about the platform or content that you found challenging, we’d love to hear more so we can refine the experience for you and others in the future. If there’s any way we can support you further or make adjustments to better suit your needs, please don’t hesitate to reach out to us at [email protected]. Wishing you the best on your journey to mindfulness and growth!