WiseyReviews of wisey.app

Response from WiseyJan 1, 2025

Dear Ruben! Thank you for your feedback. We are deeply sorry that your experience with Wisey left you feeling this way. Supporting individuals on their journey toward better mental health and mindfulness is our primary goal, and it’s disheartening to hear that you feel we have not lived up to that standard. If you feel comfortable, please contact us at [email protected] so we can better understand your experience and work toward a resolution. Take care!

Response from WiseyJan 3, 2025

Dear Marie! Thank you for your feedback! We’re sorry to hear about your experience. We understand your concerns, and we want to confirm that the issue has already been addressed. We truly appreciate your input on the features of the platform, and we'll be sure to pass it along to the development team. Our goal is to continue improving and provide better tools for organization and progress tracking. If you have any additional questions or concerns, please feel free to reach out to us at [email protected]. We're here to help!

Response from WiseyJan 1, 2025

Dear Ken! Thank you for sharing your feedback. We are truly sorry to hear about your negative experience. At Wisey, our priority is to help individuals navigate their challenges and support their growth. If you feel that our service hasn’t met your expectations, we would greatly appreciate the chance to address your concerns and assist you further. Please reach out to us at [email protected], and we will work towards finding a resolution that best supports you. Cheers!

Response from WiseyJan 3, 2025

Dear Stephen! Thank you for reaching out, and we apologize for the confusion. After reviewing your account, we have already resolved the issue, and the apps should now be available to you. Please check your email for further instructions and confirmation. If you experience any further difficulties or have additional questions, don't hesitate to let us know at [email protected]. We're here to help!

Response from WiseyDec 28, 2024

Dear Valued Customer! Thank you for sharing your experience. We are truly sorry for the frustration this has caused. We understand how disappointing it can be to experience unexpected charges, especially after only using the app a couple of times. This is definitely not the experience we want to offer our users. To help resolve this, please reach out to our customer support team at [email protected], and we will review your case and work towards a fair resolution. Again, we apologize for the inconvenience and appreciate your feedback. Have a lovely day!

Response from WiseyDec 28, 2024

Dear Valued Customer! Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced. We understand your concerns about being charged for items you didn’t request and for content that didn’t meet your expectations. This is certainly not the experience we want for our users, and we take your comments seriously. Please reach out to our customer support team at [email protected], and we'll look into your charges and make sure everything is addressed. We are committed to resolving any issues and ensuring you receive the assistance you need. Cheers!

Response from WiseyDec 25, 2024

Dear Selina! Thank you for sharing your feedback. We’re sorry to hear about your negative experience with Wisey and understand your concerns. We’ve already addressed your issue through email and ensured the problem has been resolved. Your input about the content and pricing has been noted, and we will share it with our team as we work to improve the platform. If you have additional thoughts or further concerns, feel free to reach out to us at [email protected]. Cheers!