Kimberly R.
Cuidado! Be Careful! Do Not Trust Them!!
Although Wisey has no App their platform works flawlessly. In the event, I wanted greater access, I just had to save their website to my home page, in addition, I expressed a desire to cancel my subscription. They honored my request wholeheartedly. To further support their customer service experience, I would like to esteem their timeliness and attention as several agents responded to my email within minutes of each other. They were judiciously sound, respectful, responsive and reasonable. While I was denied a refund per their policy. I was made thoroughly aware of said policy. I was also afforded an itemized receipt and the ability to continue use of their services for the time I had already paid for. I was happy with them for their understanding, because I came across very quickly and was extremely abrupt, if not crass in my judgements, decisions and dealings with them. I expected to go to “war” with the company and its staff. However, they maintained a strong presence and sense of decorum that impressed me! Hence the reason I am writing this favorable review. Wisey is calm under pressure. Given the chance, I would not fork over my money to them for what they offer. I believe that they are in the rudimentary stages of development and should offer trials at this point. It would also help them conduct research, garner feedback and solidify community. God bless Wisey for its formidable policy, albeit formative work thus far. I feel ripped off, but finessed by the prospective process. The inevitable guise played a rouse on me. The deductions to my account seemed to ensure that an application and something more comprehensive was forthcoming. However, this was not the case. Keep your fingers and wallets safe! Do not purchase this product at this price, point or time and place. And again please read all the fine details and print! Laborious as it may seem, they are skillfully executed in enforcing that which is precisely and perfectly buried in a mound of legalese, unfortunately!! Overall, I would not do it again, but I gave two stars for the redeeming professionalism and etiquette. Although, I still think they are premature and unethical, I would have preferred to have read everything before I elected to make payments-thrice! I have spent $19.99, $17.99 and $16.99 for a 30 subscription to subpar content. Whilst I am out of $54.97, I trust my review will save many users a similar fate and headache as grueling and gruesome as they come!! Namaste!!! Respectfully Submitted, I Am, Kimberly M. Robinson 470.920.1859
Response from WiseyMar 24, 2025
Dear Kimberly! Thank you for sharing your experience with such depth and honesty. We truly appreciate your feedback, even though we regret that Wisey did not meet your expectations. Your insights on our service, pricing, and content are valuable, and we understand your concerns about the learning experience versus the cost. We are always working to improve our platform, and feedback like yours helps us refine our offerings. While we recognize that our approach may not be the right fit for everyone at this stage, we do hope that our commitment to professionalism and responsiveness left a positive impression. We appreciate you taking the time to provide such a thorough review and wish you all the best on your journey toward personal growth. If you ever decide to revisit Wisey in the future, we hope we’ll be able to offer an experience that better aligns with your expectations. Namaste!