WiseyReviews of wisey.app

Response from WiseyMay 15, 2026

Hello James, We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must feel. We take concerns about subscription clarity, billing transparency, and customer trust very seriously. Your feedback is important to us, and we regret that the platform did not meet your expectations or provide the value you were hoping for. We would like the opportunity to review your case in detail and better understand the charges you experienced. Please contact us at [email protected] with your account and billing information so we can investigate and assist you further. Take care!

Response from WiseyMay 14, 2026

Hi Hristo, We’re very sorry to hear about your experience and understand how concerning this situation must feel. Subscription charges are only applied based on the plan selected during sign-up, but we take any reports of unexpected billing very seriously. We would like to review your account and payment history in detail to understand what happened. Please contact us at [email protected] with your account information so we can investigate this as a priority. If any issue is identified, we will work to resolve it and provide appropriate assistance!

Response from WiseyMay 10, 2026

Hi Cameron, I can see how frustrating it was to think your subscription had been cancelled and then be charged for another active one, and I appreciate you taking the time to share this. We’ve already sent you an email to follow up on this and help review what happened with the subscriptions on your account. Please check your inbox when you have a moment so we can continue assisting you there. We’d like to work through this with you and clarify any remaining questions. You’re also welcome to reach out to us directly at [email protected].

Response from WiseyMay 14, 2026

Hi Srikanth, We’re very sorry to hear about your experience and the confusion surrounding the additional charge. At Wisey, we aim to ensure all purchases are clearly presented and fully understood before confirmation, and we regret that this was not your experience. We understand how frustrating it can feel to be charged for something you did not intend to buy. We have reviewed your case and issued a full refund for the additional charge you mentioned. For more assistance please contact us at [email protected] and our team will be there for you. Thank you for your feedback, as it helps us improve the clarity and transparency of our billing process!

Response from WiseyMay 14, 2026

Hi Adrian, We’re very sorry to hear about your experience and the frustration caused by the unexpected charge. At Wisey, we aim to ensure subscription terms are clear and user-friendly, and we regret that this was not your experience. We understand how upsetting it is to be charged for a service you did not intend to continue using. We have now issued a full refund for the charge you mentioned. Please email us at [email protected] if you have any additional questions or feedback. Thank you for your feedback, as it helps us improve both our communication and overall customer support!

Response from WiseyMay 14, 2026

Hi, We’re not entirely sure what your comment is referring to, but we appreciate you taking the time to share your thoughts. If you experienced an issue with the content, wording, or any part of the platform, we’d like to better understand it. Wisey aims to provide respectful and inclusive content for all users. Please feel free to clarify your feedback so we can properly address your concern. You can also reach us at [email protected] for direct assistance.

Response from WiseyMay 14, 2026

Hi Jeff, We’re very sorry to hear about your experience and understand how frustrating this situation must feel. We regret that the trial and billing process did not appear clear and transparent from your perspective. Your concerns about communication, reminders, and perceived value are important, and we take them seriously. We would like the opportunity to review your case in detail and ensure everything was handled correctly according to our policies. Please contact us at [email protected] with your account details so we can investigate and assist you further.

Response from WiseyMay 14, 2026

Hi Charlie, We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must feel. Subscription terms and renewals should always be communicated clearly, and we regret that this was not your impression. We take concerns about unexpected charges seriously and appreciate you bringing this to our attention. We would like the opportunity to review your case in detail and better understand what happened. Please contact us at [email protected] with your account and billing information so we can investigate and assist you further.