WiseyReviews of wisey.app

Response from WiseyJan 22, 2025

Dear Suzanne! Thank you for getting in touch and sharing your concerns with us. We apologize for the trouble you encountered while trying to access our platform. After reviewing your case, we’re pleased to confirm that all the matters have been resolved. If you have any further questions or need additional assistance, please feel free to contact us at [email protected]. We're here to help and ensure you have a positive experience. We appreciate the chance to address this for you!

Response from WiseyJan 22, 2025

Dear Yossi! Thank you for sharing your thoughts about the product! We truly appreciate your feedback and take your experience seriously. We’re sorry to hear that our platform didn’t meet your expectations. Our goal is to offer helpful resources and support for those with ADHD, and we understand that our approach may not be the right fit for everyone. Could you please double-check the email address for accuracy? If you have another email address associated with your Wisey account, kindly provide that one, and we’ll be happy to assist you further. Cheers!

Response from WiseyJan 22, 2025

Dear Maxwell! Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had and any frustration it caused. After reviewing your case, we’re glad to confirm that the issue has been resolved. If you have any additional questions or need further assistance, please don’t hesitate to reach out at [email protected]. We’re here to help and ensure a better experience moving forward. Have a lovely day!

Response from WiseyJan 22, 2025

Dear Krissi! Thank you for sharing your feedback with us! We're sorry to hear about your experience, and we understand your concerns. We always aim to be transparent with our pricing and services, so we regret that this wasn’t your impression. As we’ve already reviewed your account and offered a resolution, we hope that has helped clarify things. If you have any more questions or need further assistance, please don't hesitate to contact us at [email protected]. Wishing you a bright and pleasant day!

Response from WiseyJan 16, 2025

Dear Holly! We are sorry to hear you think this way but thank you for the feedback. We apologize for the experience you’ve had and understand your frustration. We take such matters seriously. It seems that the email address you provided is not showing up in our system. Could you please double-check the email address for accuracy? If you have another email address associated with your Wisey account, kindly provide that one, and we’ll be happy to assist you further. We are keen to assist you to the fullest extent possible. For any questions or inquiries, please feel free to contact us at [email protected]. Our team is ready to help!

Response from WiseyJan 16, 2025

Dear Rebecca! Thank you for sharing your concerns. We deeply regret that your experience with Wisey left you feeling this way. We take feedback like yours seriously and use it as an opportunity to evaluate and improve our practices. We’re glad we could connect via email to resolve the issue and address your concerns. Transparency and integrity are central to our values, and we continuously work to ensure our subscription process is clear and straightforward for all users. If you have any further questions or would like additional assistance, please don’t hesitate to reach out at [email protected]. Your feedback helps us improve, and we’re committed to providing a better experience for all our customers. Take care!

Response from WiseyJan 16, 2025

Dear Valude Customer! Thank you for sharing your feedback! We sincerely apologize for the inconvenience you experienced. We're glad to confirm that your concern has been addressed and resolved via email. Your account has been canceled, and any charges related to the service have been refunded to ensure no further billing occurs. We regret any confusion caused by the trial process or subscription policies. Please know that we are working to make our processes more transparent and user-friendly to avoid situations like this in the future. If you have any additional questions or need further assistance, please don’t hesitate to reach out at [email protected]. We value your feedback and appreciate the opportunity to improve. Thank you for giving Wisey a try!