WiseyReviews of wisey.app

Response from WiseyFeb 24, 2025

Dear Sheila! We truly appreciate your patience, and we’re committed to making things right for you. We’re very sorry to hear about your experience and that you've had trouble accessing the program. That’s definitely not the experience we want for our users. Please reach out to our support team again at [email protected], and we’ll do our best to resolve this for you as quickly as possible. Have a wonderful day!

Response from WiseyFeb 11, 2025

Dear Teresa! Thank you for your feedback. We strive to provide valuable and insightful content, and we appreciate your feedback. If there are specific topics or areas you’d like to see covered in more depth, we’d love to hear your suggestions! Thank you for sharing your thoughts. Your input helps us improve Wisey for everyone. Cheers!

Response from WiseyFeb 13, 2025

Dear Michael! Thank you for sharing your feedback! We’re sorry to hear that you feel this way. We understand how important it is to approach marketing and content in a way that feels supportive and not overwhelming, especially for those managing ADHD. We are continuously working to improve the experience and ensure it aligns with the needs of our community. If you have any specific suggestions or concerns, please feel free to reach out at [email protected]. We're here to listen and make things better!

Response from WiseyFeb 11, 2025

Dear Teresa! Thanks for pointing this out. We understand how frustrating unexpected charges can be. Our subscriptions are only activated when a user completes the sign-up process, but we’d be happy to investigate this further for you. Please reach out to our support team at [email protected] with the email associated with the charge, and we’ll review your case to see how we can assist. Have a sunny day!

Response from WiseyFeb 11, 2025

Dear Charles! Thanks for bringing this up. We’re sorry to hear that you feel this way. Transparency and customer satisfaction are important to us, and we never intend for anyone to feel misled. Our pricing and subscription details are provided at checkout, and we strive to offer valuable content to our users. If there’s been any confusion or an unintended charge, we’d be happy to review your case further. Please reach out to our support team at [email protected] so we can assist you directly. Have a wonderful day!

Response from WiseyFeb 10, 2025

Dear Mariana! Thank you for your feedback! We're very sorry to hear about the experience you've had. We understand how frustrating it can be when charges appear unexpectedly, and we sincerely apologize for any confusion or inconvenience caused by the subscription process. We want to assure you that Wisey aims to provide value and clarity, and we take matters like this seriously. We’d love to look into your specific case to address the charges you’ve mentioned and see how we can resolve this. Could you kindly provide the email address associated with your account so that we can assist you directly? We are committed to helping you get this sorted and appreciate your patience as we work through this together. Take care!

Response from WiseyFeb 10, 2025

Dear Melody! Thank you for sharing your experience! We’re truly sorry to hear about the frustration you've experienced. We understand the importance of easy access, especially for those with ADHD, and we apologize for any confusion around the platform and the subscription process. Regarding your concern with access after cancellation, we’ll be happy to review your case further to understand what happened. Could you kindly provide the email associated with your account so we can look into this for you? We appreciate your feedback and want to ensure we resolve this as best as we can. Thank you for your patience!

Response from WiseyFeb 9, 2025

Dear Livija! Thank you for your feedback! We are truly sorry to hear about your experience. We understand your frustration regarding the charges and lack of clarity around the subscription. We strive to make our billing and subscription terms as transparent as possible, and we apologize for any confusion or inconvenience this has caused. If you haven’t already, we encourage you to reach out to our support team directly at [email protected] with your account details, and we’ll work to resolve this issue for you as quickly as possible. We are committed to making things right and ensuring you have the support you need. Take care!