WiseyReviews of wisey.app

Response from WiseyFeb 27, 2025

Dear Valued Customer! Thank you for reporting this situation to us. We’re sorry to hear that you feel this way. Wisey is designed to provide valuable guidance for mindfulness and cognitive growth, and we want to ensure you have a positive experience. If you’ve encountered any issues with charges or accessing content, please reach out to our support team at [email protected]—we’d be happy to assist you. Cheers!

Response from WiseyFeb 24, 2025

Dear Matthew! Thank you for sharing your thoughts. We understand your concerns, and we're sorry that you feel this way. We strive to provide a positive and valuable experience for all our users. As we have already addressed your concern with the email you provided, we hope everything has been resolved to your satisfaction. If you have any further questions or need additional support, please don’t hesitate to reach out at [email protected]. Take care!

Response from WiseyFeb 24, 2025

Dear Kate! We appreciate you taking the time to share your experience! We're sorry that Wisey wasn't the right fit for your learning style. We understand how important accessibility is, and we’re actively working on expanding content formats, including transcripts and other text-based resources, to better support different learning preferences. Unfortunately, it seems the email you provided is incorrect, and we’re unable to look into your account details or address your specific situation. However, we genuinely want to ensure that every user feels supported. If you’d like to discuss this further, please feel free to reach out to [email protected], and we’d be happy to assist in any way we can. We appreciate your feedback and wish you the best on your learning journey!

Response from WiseyFeb 24, 2025

Dear Robert! We're sorry for any frustration you've experienced. Wisey does provide an option to unsubscribe, and we want to ensure that your cancellation is processed smoothly. If you've already followed the instructions and are still having trouble, please reach out to our support team directly at [email protected], and we’ll make sure this is resolved for you. We appreciate your feedback and are here to assist you!

Response from WiseyFeb 24, 2025

Dear Jonathan! Thank you for your feedback and for bringing this to our attention. We understand your concern about age validation, and we take it seriously. While the terms and conditions state that users under 16 cannot use the platform and under 18 need adult permission to purchase, we acknowledge that age verification could be clearer in practice. As we've already addressed this with the email you provided, we hope that the issue has been resolved. If you have any further questions or suggestions, please don’t hesitate to reach out at [email protected]. We're here to help!

Response from WiseyFeb 24, 2025

Dear Rodrigo! Thank you for sharing your feedback! We’re sorry for any confusion about the subscription fee. We understand how important it is to have clarity around pricing, and we will certainly work to make that more transparent in the future. As we’ve already resolved the issue by reviewing your email, we hope this has helped clear things up. If you have any further questions or concerns, please don't hesitate to reach out at [email protected], our team is here to assist!

Response from WiseyFeb 24, 2025

Dear Joe! Thank you for sharing your thoughts with us! We understand that the onboarding process can feel a bit lengthy, and we appreciate your feedback. We’re always working to improve the experience for our users, and we’ll take your comments into consideration to streamline the process. As for entering your email, we’re sorry for any frustration this may have caused. Since you’ve already provided your email, we've worked on resolving the issue. If you need any further assistance or have additional concerns, please feel free to reach out at [email protected], we’re here to help!

Response from WiseyFeb 24, 2025

Dear Karen! Thank you for your feedback! We're sorry to hear that you had trouble finding the right app and accessing the information you needed. We understand how important it is to have clear and easy access to the resources that can help you. Since you've already provided your email, we’ve worked on resolving this issue for you. If there's anything else you'd like to clarify or need further help with, please don’t hesitate to reach out at [email protected], we’re here to assist!