WiseyOur product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment.Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Wisey (wisey.app) has 5,637 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 961 reviews with 1 star · Clear filters
Cindy
I haven't received the actual program
Response from WiseyMar 3, 2025
Dear Cindy! Thank you for reaching out! We apologize for the delay in receiving your program. We’ve already located your account using the email you provided and have resolved the issue. If you're still experiencing any issues or need assistance getting started, please let us know at [email protected], and we’ll be happy to help!
Richard F C.
Charges but no program?
Response from WiseyMar 5, 2025
Dear Richard! Thank you for your feedback. We’re sorry to hear about your experience. It’s important to us that our users fully understand the terms and costs associated with our service. We strive for transparency and clarity in all our communications. Wisey is a web-based platform designed to provide structured guidance for mindfulness and cognitive growth, and we’re always working to improve our content and user experience. If you believe there’s been a misunderstanding or if you need further assistance with your account, please reach out to our customer care team at [email protected]. We are here to help resolve any issues and ensure a positive experience.
Sharon P.
Ineffective algorithms and logistics. I requested a cancellation and they have continued to charge my charge card because I didn’t specify which product I wanted to cancel. I wrote and said I want to have my subscription canceled. That means everything. Write that subroutine into your algorithm.
Response from WiseyMar 3, 2025
Dear Sharon! Thank you for taking the time to give us feedback; it means a lot to us. We sincerely apologize for the inconvenience you’ve experienced with your subscription cancellation. We understand how frustrating this can be, especially when it involves continued charges. We’ve already addressed your cancellation request by processing it after you provided your email, so you shouldn’t be charged anymore. We’re also taking your feedback into consideration to improve the clarity and effectiveness of our cancellation process. If there’s anything else you need or if you have further concerns, please feel free to reach out at [email protected]. We're here to help and make sure this issue is fully resolved. Take care!
Casey O.
Can't go lower than one star. Don't get sucked into this. There's no app. Theres no personalised plan. They very falsely advertise something that they very thoroughly do not deliver. If you want to watch 4 badly made and probably AI generated videos daily and get charged $100 a month, this is the app for you! Oh sorry, website for you. Because it doesn't even have an app.
Response from WiseyMar 4, 2025
Dear Casey! Thank you for taking the time to share this feedback. We’re sorry to hear that your experience didn’t meet your expectations. Wisey is a web-based platform designed to provide structured guidance for mindfulness and cognitive growth, and we’re always working to improve our content and user experience. If you encountered any issues with your subscription or access to the platform, please reach out to us at [email protected], and we’d be happy to assist you. Your feedback is valuable, and we appreciate you sharing your thoughts. Have a nice day!
Maria
The refund policy is ridiculous. The requirement that 2 weeks of use before a refund can be issued is not fair. I only saw this policy AFTER I cancelled. So, am I just out the money now? Not cool. Also, saying that the case is "resolved" without giving me the refund I requested is not a resolution at all.
Response from WiseyFeb 28, 2025
Dear Maria! Thank you for reaching out and apologies for the inconvenience. We understand your frustration, and we appreciate you sharing your experience. Since you've already provided your email, we've reviewed your case and resolved the issue for you. Our goal is always to ensure a fair and positive experience for our users, and we’ll take your feedback into account as we continue improving our policies. If you have any further concerns, feel free to reach out at [email protected]. We're here to help!
Tana F.
Do NOT DOWNLOAD THIS APP!! They will charge you for 2 subscriptions when you confirmed 1 will not refund your money and then also go ahead and charge you for an additional month. And this app is nothing like their Ads! DO NOT GET SCAMMED LIKE ME!!!
Response from WiseyMar 3, 2025
Dear Tana! Thanks for pointing this out. We're truly sorry to hear about your experience, and we understand how frustrating unexpected charges can be. This is not the experience we want for our users, and we’d love the opportunity to make things right. Please reach out to our support team at [email protected] with your account details so we can investigate the issue and work toward a resolution. We take billing concerns seriously and want to ensure that you're only charged correctly for the services you've subscribed to. Have a wonderful day!
Gail H.
Wisey's billing is deceptive. No receipt, unverified email, and auto subscription without notice. Targeting people with ADHD, who struggle with details like billing, feels exploitative. Needs to change. This group is really making the most of a group of people that already have a hard time. It is like they said how do we make money on this group oh yes we won’t give them notice and we will just start billing them over and over such an unethical company. They are terrible people.
Response from WiseyFeb 28, 2025
Dear Gail! We are sorry to hear you think this way but thank you for the feedback. We're truly sorry to hear about your experience and understand your frustration. We never intend to be deceptive, and we take concerns like yours very seriously. We’d like to help resolve this for you as quickly as possible. Please reach out to our support team at [email protected] so we can look into your subscription details, ensure you receive any necessary receipts, and address any concerns regarding notifications. Take care!
Michael H.
It's fraud and scam. There's apparently no way to unsubscribe from the services and suddenly my credit card was charged for separate subscriptions though I had cancelled the subscription. Customer support is not in any way helpful. They just send you generative responses. Keep away from this.
Response from WiseyFeb 28, 2025
Dear Michael! We’re sorry to hear about your experience. We take concerns like this seriously and want to assure you that our team is always here to help. If you've already canceled but were still charged, please reach out to our support team directly so we can look into this further and ensure everything is resolved for you. Unfortunately, it seems the email you provided is incorrect, and we’re unable to look into your account details or address your specific situation. However, we genuinely want to ensure that every user feels supported. If you’d like to discuss this further, please feel free to reach out to [email protected], and we’d be happy to assist in any way we can. Cheers!