WiseyReviews of wisey.app

Response from WiseyMay 8, 2025

Dear Michael! We’re very sorry to hear about your experience. Your feedback is important, and we take concerns like this seriously. Please be assured that the cancellation option is available on the account management page. If you haven’t already, feel free to email us at [email protected] so we can confirm all details and assist with any applicable refund. We truly regret the frustration caused and appreciate the opportunity to make things right!

Response from WiseyMay 12, 2025

Dear Douwe! Thank you for your honest feedback. We understand your disappointment and are truly sorry the experience didn’t meet your expectations. While we aim to uphold our policies, we also do our best to offer fair solutions. If there's anything more we can do for you or clarify further, don’t hesitate to reach out at [email protected]—we genuinely appreciate the chance to make things right.

Response from WiseyMay 12, 2025

Dear Bobbi! Thank you for your feedback. We understand your frustration and truly regret that your experience felt this way. We're glad we could connect with you and resolve the issue. Please know that we take concerns like this seriously, and we are constantly working to improve transparency and the value we deliver. If you have any further questions or need additional support, feel free to reach out anytime at [email protected]—we’re here to help.

Response from WiseyMay 12, 2025

Dear Michelle! Thank you for your feedback! We're truly sorry for the trouble you experienced with the app crashing and for the concerns around pricing. We understand affordability is important, and we’ll continue working to make Wisey as accessible and reliable as possible. If you have any further questions or need support down the line, we’re always here to help at [email protected]!

Response from WiseyApr 29, 2025

Dear Kathryn! Thank you for your review, we are sorry for the inconvenience caused! We are really sorry to hear that the experience hasn't met your expectations. We aim to offer content that’s helpful and relevant to your needs, so I apologize if what you encountered didn't align with what was promoted. We will continue to update and refine the service. We hope you will keep the app, and go on the journey with us!

Response from WiseyApr 28, 2025

Dear Ron! Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and how disappointed you feel — this is never the impression we want to leave. At Wisey, we genuinely aim for transparency with our pricing and content. We always strive to provide clear information during the signup process and offer detailed descriptions of our programs. We truly appreciate your feedback as it helps us improve both our communication and service. If there’s anything else we can still do to support you or clarify your situation further, please don't hesitate to reach out — we are here to help.