Steven W.
heads up
I've updated my review...after I posted this below msg, they contacted me and returned my payments. Thank you. Scam! I canceled before my trial ended and still got charged $59 for auto renewal. When I then canceled that and contacted them for refund they refused. Going to alert bank, PayPal and any other Scam Alert sites.
Response from WiseyFeb 13, 2024
Dear Steven Williams, Thank you for giving our app a chance! We’re truly sorry to hear about your negative experience and we want to sincerely apologize for any inconvenience you've faced. Providing excellent customer service is of utmost importance to us, and we appreciate you bringing this matter to our attention. However, we want to stress that transparency is a core value for us, and there is no basis to link us with any fraudulent activities. We're pleased that we could address the inquiry and resolve the issue. If there's anything else we can do to enhance your experience and turn it into a positive one, please feel free to let us know at [email protected]. Regardless, we hope you decide to give our app one more try and we wish you all the best.