Amber B.
I was scammed into purchasing 2…
I was scammed into purchasing 2 memberships somehow. When I saw the charges on my card account, I contacted them and was told, "oh well". I told them that I wanted to cancel both memberships. Look at my bank account this morning, about a month later, and see that I have been charged for both AGAIN.
Response from WiseyJul 25, 2025
Dear Amber! We’re truly sorry for the frustration and stress this situation has caused you. Being charged twice and feeling unheard is absolutely not the experience we want you to have with Wisey. We want to assure you that we take this very seriously. Since you mentioned you’ve already requested both memberships be canceled but were still charged, we’d like to step in right away to make things right. If you haven’t already, feel free to email us at [email protected] so we can confirm all details and assist with any applicable refund. We truly regret the frustration caused and appreciate the opportunity to make things right!



