WiseyReviews of wisey.app

Response from WiseyAug 15, 2025

Dear Molly! Thank you for giving us the opportunity to address your concerns directly. we’re sorry to hear about your frustration with your experience on Wisey. We appreciate you providing your email so we could review and resolve the issue for you. While we regret that our content and subscription model didn’t meet your expectations, your feedback will help us improve transparency and user experience!

Response from WiseyAug 15, 2025

Dear Hanne! Thanks for reaching out. We’re truly sorry for the frustration and confusion you’ve experienced regarding the separate ebook subscription. We understand how upsetting it can be when subscription details aren’t as clear as they should be, and we’ll review our communication to make sure this information is more transparent. It’s good to hear that your refund was processed, though we regret it required extra steps. Please know that your feedback is being taken seriously as we work to improve our processes. We appreciate you sharing your experience so we can better serve all our users in the future!

Response from WiseyAug 14, 2025

Dear Shannon! Thanks for reaching out. We’re very sorry to hear about your experience and understand your frustration. Our intention is never to cause stress or take advantage of anyone, and we sincerely regret if our communication around subscription terms was unclear. We value feedback like yours and will review how we present subscription details to make them clearer and more transparent. Regarding refunds, we encourage contacting our support team at [email protected] so we can review your case individually and see how we can help!

Response from WiseyAug 10, 2025

Dear Christabel! Thank you for giving us the feedback. Our customer service is always happy to ease your experience with our service and answer any question that may occur. We are happy to know that we managed to provide you with exceptional support. We hope to hear from you again sometime soon and wish you all the best!

Response from WiseyAug 12, 2025

Dear Laura! Thank you for taking the time to share this feedback. We are sorry to see that you think this way. You're always welcome to check our service and ensure that it's genuine and transparent. If you have any concerns, please don’t hesitate to reach out to us at [email protected]. We are here to assist and address any issues you may have experienced!

Response from WiseyAug 8, 2025

Dear José! Thank you for letting us know. We’re sorry to see you go, but we respect your decision and appreciate the time you spent with Wisey. If there was anything we could have done differently to improve your experience, we’d be grateful for your feedback. Your insights help us grow and better serve our users. We wish you all the best in your journey ahead!

Response from WiseyAug 11, 2025

Dear Valued Customer! Thanks for reaching out. We’re truly sorry to hear about your negative experience and the frustration it caused. Your concerns about the sign-up process and refund policy are important, and we take this feedback seriously. We will review your case in detail to ensure our practices are clear, fair, and respectful to all users. Please contact our support team at [email protected] so we can address your situation and work toward a resolution. We appreciate you sharing your perspective, as it helps us improve and better serve our community!