Sara P.
This is not an app - it's an overpriced website you'll have trouble cancelling even though you'll want to right away
This is not an app - it's essentially a website. Neither is it "personalised" - it's basically the same list of YouTube videos and web articles for everyone. It is extremely difficult to cancel, almost deliberately so as though it is meant to prey on the weaknesses of people with ADHD in order to take their money even when they are dissatisfied with the service. The advertising is misleading and I believe their so-called "test" is disingenous. Does ANYONE ever receive an ADHD result other than "highly likely" with them? Doubtful. I found it confusing to cancel, and when I did (within about 24 hours of subscribing) I was still charged. Requests for a refund were simply ignored. I have raised a dispute with my bank. It's very likely that many of the positive reviews here (which all sound bland and similar) are bots or paid shills. This non-app is a scam. If you have ADHD it would be better to see a professional. This will only waste your time.__________ Edit: although my request for a refund was initially ignored, and emails not answered, I received a surprisingly prompt promise of a refund when I told them I had raised the issue with my bank's fraud team and was going to leave a one star review. I am raising it to 2 stars, but will knock back to 1 if the refund doesn't actually materialise. Edit: after leaving the one-star review, I was asked by Trust Pilot to provide detailed information such as phone number, transaction number, and real name, "or else the merchant may otherwise recognise my review as genuine". hmmmmm
Response from WiseySep 2, 2025
Dear Sara! Thank you for your detailed feedback. We’re glad that we were able to resolve the issue and process your refund. We sincerely apologize for any confusion and frustration caused by the subscription process and communication delays, and we appreciate you giving us the chance to make it right. Your insights about the experience are very valuable and will help us improve clarity around our service and support. We hope this resolution demonstrates our commitment to addressing concerns promptly and fairly. Take care!