WiseyReviews of wisey.app

Response from WiseySep 15, 2025

Dear Francesca! Thank you for taking the time to share your experience! We are truly sorry for the frustration this has caused. I understand how upsetting it must feel to be charged after canceling, especially when clarity around subscriptions and e-books is so important. That said, your feedback highlights where we need to be clearer in communication, particularly for individuals managing ADHD. Please reach out to us at [email protected] so we can take a closer look at your account and work toward resolving this issue for you. Take care!

Response from WiseySep 16, 2025

Dear Simona-Daniela! Thank you for sharing your concerns, and we sincerely apologize for the frustration this caused. Please know that Wisey is committed to supporting people’s growth, and we take feedback about our interface, content clarity, and refund policies very seriously. We’re glad we were able to resolve the issue with your account. Your input will help us improve both the app experience and how we communicate billing and access. It has been a pleasure assisting you and we wish you only all the best!

Response from WiseySep 14, 2025

Dear Sajedi! Thank you for sharing your concerns with us. We want to clarify that Wisey is a legitimate platform focused on mindfulness and cognitive growth, and we take feedback about our services very seriously. We never use fake or auto-generated reviews, and all of our content is created with the goal of providing real value to our users. If you had a negative experience, we’d like to look into it directly-please reach out to us at [email protected] with the email address linked to your account so we can investigate further. Your trust is important to us, and we’re committed to addressing this matter transparently!

Response from WiseySep 14, 2025

Dear Mandy! Thank you for sharing your experience with us. We sincerely apologize for the confusion and frustration you faced with the trial renewal and refund process. Transparency is important to us, and we understand how disappointing it must have felt to receive mixed communication. Please know we take your concerns seriously and are reviewing how we communicate policies so situations like this are clearer from the start. Please email us at [email protected] and we will contact you as soon as possible. We hope to hear from you soon!

Response from WiseySep 13, 2025

Hi! We’re very sorry to hear about your experience and completely understand your frustration. It sounds like the billing and account issues caused significant confusion, and we apologize for the inconvenience. Since we don’t have your email, we’re currently unable to locate your account to resolve this issue directly. Please reach out to our support team at [email protected] with your account details so we can promptly address the payment and cancellation concerns. We appreciate your feedback, as it helps us improve clarity and accessibility for all users!

Response from WiseySep 13, 2025

Dear Donna! Thanks for pointing this out. We’re very sorry to hear about your experience and understand how upsetting this has been. It sounds like the billing and subscription caused confusion, and we apologize for the frustration it created. Since we don’t have your email, we’re currently unable to locate your account to fully resolve this matter. Please contact our support team at [email protected] with your account details so we can review the charges, clarify access, and provide the appropriate resolution. Your feedback is important, and we want to make sure this situation is handled promptly and fairly!

Response from WiseySep 11, 2025

Dear Fredrik! Thank you for taking the time to share your experience with us. We are glad we were able to resolve the issue, but we are very sorry it was so frustrating for you to get to that point. We understand how disappointing it must have been to face confusion with canceling and being charged despite not using the program. Your feedback about clarity in the cancellation process and making the content more engaging is very valuable, and we’re sharing it with our team for improvement. We truly appreciate your patience and are glad we could help close the matter for you!

Response from WiseySep 12, 2025

Dear Missy! Thank you for sharing your feedback with us. We’re truly sorry to hear about your frustration and that the experience did not meet your expectations. While our program is designed to provide structured guidance, we understand your concern about customization and how it was presented. Please reach out to us by the following email [email protected]. Our support team will be glad to assist!