WiseyReviews of wisey.app

Response from WiseyOct 9, 2025

Dear Kaitli! Thanks for pointing this out. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been for you. Wisey’s goal is to support individuals with ADHD through accessible, science-based guidance - never to cause added stress. We want to reassure you that we don’t charge for unconfirmed subscriptions, and our team is always available to help resolve any billing or cancellation issues promptly. Please email us at [email protected] and we will contact you as soon as possible. We hope to hear from you soon!

Response from WiseyOct 7, 2025

Dear Becky! Thank you for your feedback! It sounds like there may have been some initial confusion about Wisey’s purpose, and we completely understand how that can happen. Wisey is a personal coaching platform designed to help users build focus, mindfulness, and cognitive growth through structured lessons and exercises. Since we’ve already resolved the issue you experienced, we hope everything is now clear and that you can explore the program with ease. If any questions come up as you continue, we’re always here at [email protected] to help guide you!

Response from WiseySep 25, 2025

Dear Sarah! Thank you so much for your kind words! We’re delighted to hear that our team was able to respond quickly and resolve your issue right away. Providing efficient and friendly support is always our priority, and your feedback reassures us that we’re on the right track. We truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you ever need assistance again we’re always here at [email protected] to help. Cheers!

Response from WiseySep 28, 2025

Dear Meredith! We’re very sorry to hear about your experience and how disappointed you feel. It’s concerning to know that our response came across as condescending, as that is never the intention - we strive to approach every situation with respect and care. Regarding refunds, we understand how frustrating it can be if our policy feels unclear or restrictive, and your feedback will be passed along to help us improve transparency. We also want to ensure your concerns are properly reviewed and handled with understanding. Please reach out again at [email protected] with your details, and we’ll do our best to address this matter in a more supportive way!

Response from WiseySep 28, 2025

Dear Andrew! We’re truly sorry to hear about your negative experience and the frustration it has caused. Unexpected charges and disappointment with the content are never what we want for our users. While our programs are designed to provide structured yet simple guidance, we understand they may not meet everyone’s expectations, and your feedback helps us improve. To help resolve this, we’d like to review your account and ensure that no incorrect charges are being applied, as transparency in billing is very important to us. Please reach out directly to our support team at [email protected] so we can assist you further and make things right!

Response from WiseySep 25, 2025

Dear Shinzo! Thank you for your feedback. We’re sorry to hear that your experience with the platform felt repetitive and unhelpful. The assessments are designed to provide tailored guidance, so it’s concerning to hear that the results didn’t feel personalized. We’d be happy to review your account and ensure you’re receiving the right content and recommendations for your needs. Please reach out to us at [email protected] with your email so we can look into this further and make things right.