WiseyReviews of wisey.app

Response from WiseyNov 1, 2025

Hello! Thank you for taking the time to share your honest feedback. We’re truly sorry to hear that your experience with Wisey didn’t meet your expectations and that canceling your subscription felt difficult. Our goal is to make both the content and user experience valuable and transparent, so we appreciate you bringing this to our attention. We are here to help and would love to look into this more. Feel free to reach out to us at [email protected]. We are standing by and hope to help you soon!

Response from WiseyOct 31, 2025

Dear Will! Thank you for reaching out and sharing your concerns. We completely understand how frustrating unexpected charges can feel, and we’re glad we were able to resolve the issue. Please rest assured that your subscription has been properly managed and no further charges will occur. Wisey’s goal is to provide genuine, evidence-based support for mindfulness and cognitive growth - never to mislead our users. If you have any other questions or need further assistance, we’re always here at [email protected] to help.

Response from WiseyOct 27, 2025

Dear Larisa! We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. We take such concerns very seriously, especially when they relate to trust and transparency. Wisey’s content is developed with the guidance of experienced psychologists and mindfulness experts to ensure quality and scientific grounding. Please email us at [email protected] and we will contact you as soon as possible. We hope to hear from you soon!

Response from WiseyOct 20, 2025

Hello! Thank you for following up and for giving us the chance to resolve this issue directly. We’re glad that after reviewing your case via email, we were able to process your refund and make sure your subscription was fully canceled. We completely understand how frustrating it can be to experience an unexpected charge, especially when you didn’t plan to continue the subscription. Your feedback about the refund policy has been shared with our team, as we’re continuously working to make our terms and communication clearer. We appreciate your patience and the opportunity to make things right!

Response from WiseyOct 21, 2025

Hello! Thank you for sharing your experience! We’re truly sorry to hear about what happened and how this situation affected you. We completely understand how frustrating and stressful unexpected charges can be, especially in your circumstances. Could you please confirm the email linked to your subscription so we can look into the charge and work toward a resolution? Please contact us at [email protected] so we can further assist you. Your trust is important to us, and we want to do everything possible to make this right for you!

Response from WiseyOct 20, 2025

Dear Lela! Thank you for bringing this to our attention, and we’re very sorry for the confusion and frustration this has caused. Wisey’s subscription plans are designed to provide ongoing access to personalized guidance, and all details regarding renewal frequency and pricing are shown during the purchase process - but we understand how this can sometimes be overlooked. We’d be happy to review your account and clarify the charges, as well as ensure you receive the two identified traits from your test results. Please reach out to our support team directly at [email protected] so we can assist you right away. Your feedback about the clarity of both billing and communication has been shared with our team to improve the experience for all users!

Response from WiseyOct 19, 2025

Dear Adrian! We’re truly sorry to hear about your negative experience and appreciate you taking the time to share your concerns. Wisey’s goal is to provide personalized, supportive guidance for users with ADHD, and it’s disheartening to hear that the content felt unrelated to your needs. We never intend to make the process confusing or frustrating - our team is here to help resolve any billing or content concerns directly. Please reach out to us at [email protected] so we can look into your case and ensure you get the assistance or refund you deserve. Your feedback helps us improve and better serve every member of our community!

Response from WiseyOct 17, 2025

Dear Chayenne! Thanks for reaching out. We’re truly sorry to hear about your experience and completely understand how upsetting unexpected charges can be. Please know that Wisey never intends to withdraw funds without authorization, and we take such reports very seriously. Please reach out to our support team at [email protected] with your email and transaction details so we can investigate and make things right. Your trust matters to us, and we’ll do everything we can to assist you promptly!