WiseyReviews of wisey.app

Edit: Beware. Even their promises of resolution are completely false. The company offered a trial, and when I was able to view the site, I cancelled immediately since I saw that what they offered would not be helpful, and I knew they offered a 30 day money back guarantee. When my account was not credited, I contacted them, and they said that they wanted to assure me that my "subscription has been successfully canceled, so there will be no further charges on your account. You'll continue to have full access to the product until the end of your current billing period." They also said that they wanted to offer "three additional months of unlimited access for free instead of the refund." I declined their offer of three months in lieu of a refund and opened a case with PayPal. They then said, "Please note that while the dispute is open, we don't have the technical ability to issue a separate refund on our side." After this I researched the company and discovered hundreds of reviews calling the company a scam and predatory. The glowing reviews on their website are fake. This company says the have a 30 day money back guarantee, but that's if you consistently use their product for 14 days, which would have been impossible as I cancelled within a few minutes of signing up. Even though they said that I would have "full access to the product until the end of your current billing period," if I tried to log in, the site told me to "reactivate my subscription in order to pick up where you left off." In small print it then says, "When renewing after subscription expiration, your payment is charged the usual price." There's no way to complete this 14 day requirement. The company makes excuse after excuse for why they can't make a refund.If they are able to offer three free months instead of a refund, they should be able to issue a refund when asked. If they blame their ability to issue a refund on a case with PayPal being open, they know they should issue a refund. PayPal said they couldn’t issue a refund because the transaction was processed correctly which shows they didn’t bother to read my complaint or the supporting documents. Wisey should make good and refund.

Warning. Dont trust the 4stars bot comments. I was thinking to give a trying following to the questionnaire, then after paying 19,99, i just notice the emptyness of the product and what I got with that..Nearly nothing! Had then to spend hours to cancel the subscription. Save your time and skip that! I don't know why Instagram is promoting such scam..

Be careful with this app. There are hidden fees that aren’t mentioned until after you’ve already paid, and customer support refuses to issue refunds even when you reach out immediately.

These guys are crooks. They take your money after preying on your wants/needs. I'm sure they sell some value, but it is mostly digital stuff that is ran by computers and a call center. They don't make it easy to cancel, and the methods to do so are not clear. Even if you believe you've cancelled your plan, be careful cause they may have signed you up for multiple things on your initial singular purchase that will later EFT charge you. They will not refund you a dime, just offer some other things to you that will come with a future invoice after you fail to manually opt out of.

I went through their quiz, which of course had me rated as extremely high ADHD. I signed up for one month of their services then they immediately start up selling me. They tacked on two other charges. Within an hour, I requested my money back as I was not interested in continuing. They came back with how about we just give it to you for three months anyway and keep your money. I’m still fighting to get a refund. It said if you weren’t satisfied, they would give your money back. I have yet to get my money back.

I have been trying to cancel these people for months

I got the app excited to try it. Unfortunately, I never did and forgot to cancel it so got charged a second time. Canceled that, but even though I canceled it, I got signed up magically for another trial. Did not click on that but still signed up and charged at the trial’s end. The company would not refund me and blamed me. Do not recommend at all. Do not give these scammers your card info as they will find ways to get more money from you.

This is genuinely a really poor business model. I thought I had cancelled my subscription, particularly as I had selected “cancel subscription”. I later found out that they run multiple subscription models for different parts of the platform and so need to go and find each individual element in order to stop paying for various ebooks, which I don’t recall ever asking for in the first place. I assume this is to make it harder to leave the platform and to continue taking your money. I should have looked at the other reviews before purchasing. Not only was the app not helpful, they then make it overly difficult to cancel that your subscription continues without your knowledge. I raised this within an hour of being charged for a renewal that I didn’t realise was in place and was told it wasn’t possible to refund. Instead I was offered “free” products that I didn’t want (for $45…)