WiseyReviews of wisey.app

Response from WiseyDec 17, 2025

Dear Barry! Thank you for sharing your feedback. We’re glad we were able to connect with you and resolve the issue on your account. We’re sorry that the structure of the content didn’t meet your expectations, and we understand how the optional add-ons may have felt overwhelming. Your comments have been shared with our team as we continue working to make the core plan and available content clearer. If you would like to share additional feedback or need assistance, please reach out to our Support Team at [email protected]. Cheers!

Response from WiseyDec 17, 2025

Dear Brecht! Thank you for sharing your feedback and for giving us the chance to look into your account. We’re glad we were able to connect with you directly and resolve the issue. We’re sorry for the confusion around pricing and subscription details, and we understand how frustrating that experience can be. Your comments have been shared with our team to help improve transparency and prevent similar situations in the future. If you have questions, please feel free to contact us at [email protected]. Take care!

Response from WiseyDec 8, 2025

Dear Philippa! Thank you for sharing your experience! We’re really sorry to hear how frustrating this felt. Some additional courses on the platform are optional, but your feedback shows we need to make this clearer so it never feels like constant upselling. We understand your concern about future charges, and once a subscription is canceled through the app store, no further payments should occur. We’d be happy to review your account to ensure everything is fully canceled and give you peace of mind. Please reach out to us at [email protected] with the email linked to your account so we can assist you directly. Take care!

Response from WiseyDec 8, 2025

Dear Dean! We’re truly sorry to hear that your experience left you feeling this way. Our goal is always to provide clear information and helpful guidance, and it’s disappointing to know we missed the mark for you. We take all concerns very seriously and would like to understand what went wrong in your case. If you’re open to it, we’d appreciate the chance to look into your account and clarify the situation. Please reach out to us at [email protected] so we can assist you directly. Have a great day!

Response from WiseyDec 8, 2025

Dear Alex! Thank you for sharing your feedback! We’re really sorry to hear that your experience with the subscription flow felt misleading. The pricing and access details should always be clear during checkout, and your comment shows we need to make this process more transparent. We never intend to charge users for something they didn’t knowingly agree to, and we take concerns like this very seriously. We’d appreciate the opportunity to review your account and understand exactly what happened. Please reach out to us at [email protected] so we can investigate this further and assist you directly. Enjoy your day!

Response from WiseyDec 6, 2025

Dear Arthur! Thank you for sharing your experience! We’re truly sorry to hear how upsetting this felt. We want to clarify that payments can only be processed after a user confirms the subscription during checkout, and we never intend for this process to feel misleading. Your feedback about our support responses is important, and we’re committed to improving the clarity and helpfulness of our communication. We’d really like to review your case in detail to understand what happened and ensure nothing was activated without your intention. Please reach out to us at [email protected] with the email linked to your account so we can assist you directly. Cheers!

Response from WiseyDec 23, 2025

Dear Thomas! Thank you for taking the time to share this feedback. We’re really sorry to hear how frustrating this experience was, and we understand why it led to such strong feelings. We’d like to confirm that your case has already been reviewed and resolved by our support team, and any related billing issue has been addressed. We truly appreciate you bringing this to our attention, as feedback like yours helps us improve transparency and trust. If there’s anything else we can clarify or assist with, our support team is always here at [email protected] to help. Cheers!

Response from WiseyDec 22, 2025

Dear Indi! We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our users, and we take refund concerns seriously. Please know that our team is committed to reviewing these issues, and we want to help resolve this matter directly. We encourage you to contact our support team at [email protected] immediately so we can investigate your case and work toward a resolution. We appreciate you sharing your feedback and want the opportunity to address your concerns!