WiseyReviews of wisey.app

Response from WiseyDec 19, 2025

Dear Magnus! Thank you for reaching out and apologies for the inconvenience. We’re really sorry to hear that this was your experience and understand why it felt frustrating. Your feedback is important, and we take concerns about transparency very seriously. We are here to help and would love to look into this more. Feel free to reach out to us at [email protected]. We are standing by and hope to help you soon!

Response from WiseyDec 23, 2025

Greetings! Thank you for reaching out and apologies for the inconvenience. We’re truly sorry for how overwhelming and concerning this experience felt, and we understand why it caused such frustration. We’d like to confirm that your case has since been reviewed by our support team, contact has been successfully established, and the billing and access issues you described have been resolved. Your detailed feedback has been shared internally to help us improve transparency, communication channels, and subscription controls within the app. We appreciate you giving us the opportunity to address this and make things right!

Response from WiseyDec 23, 2025

Dear Waleed! We’re sorry to hear that you felt disappointed with your experience, and we understand how frustrating that can be. We’d like to clarify that your case has already been reviewed by our support team and the issue has been resolved. At Wisey, we do offer refunds according to our policy, and we always encourage users to contact support so we can help directly. Your feedback is important to us, and we’re working to make our terms and processes clearer for everyone. If you have any remaining questions or concerns, our team is always here at [email protected] to assist. Take care!

Response from WiseyDec 17, 2025

Dear Paul! Thank you for taking the time to share your detailed feedback. We’re glad we were able to connect with you directly and resolve the billing issue on your account. We’re sorry that the sales and pricing flow felt misleading, and we understand how frustrating that experience must have been. Your comments have been shared with our team as we continue working to improve transparency around trials, pricing, and recurring charges. Please email us at [email protected] if you have any additional questions or feedback. We appreciate you following up and sharing your perspective!

Response from WiseyDec 22, 2025

Dear Antti! Thank you for taking the time to write a review. We are sorry to hear about your experience. We would love to look into this and resolve it for you quickly. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at [email protected] and we will get back to you promptly. Cheers!

Response from WiseyDec 13, 2025

Dear Scott! We’re very sorry to hear about your experience and understand your concerns. At Wisey, we strive to provide transparent, evidence-based guidance and genuine support for all our users. If there’s any issue with access, billing, or the program itself, our team is here to help resolve it promptly. We take feedback seriously and want to ensure that every user has a fair and positive experience. Please reach out to our support team at [email protected] so we can address your concerns directly. Have an awesome day!

Response from WiseyDec 22, 2025

Dear Chris! We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our users, and we take concerns about billing and refunds very seriously. Our Money-Back Policy is intended to be clear, and we want to review your specific case to understand what went wrong with the charges. Please contact our support team at [email protected] so we can investigate the issue and work toward a resolution. We appreciate you bringing this to our attention and want the opportunity to address your concerns properly!

Response from WiseyDec 9, 2025

Dear Rebecca! Thank you for sharing your feedback! We’re truly sorry to hear that your experience felt misleading. We aim to make our refund policy and subscription terms as clear as possible, and it’s disappointing to know this wasn’t your experience. We take concerns like yours seriously and want to review your case to ensure the policy was applied correctly. We’re always here to help clarify or explore possible solutions. Please reach out to us at [email protected] with your account details so we can look into this for you. Have a sunny day!