WiseyReviews of wisey.app

Response from WiseyJul 7, 2026

Dear Tony, We sincerely apologize for the frustration and inconvenience you experienced. We’re very sorry to hear that your experience left you feeling this way. At Wisey, we strive to provide a valuable and transparent experience for every user, and we regret that we did not meet your expectations. To address your concerns, we have issued a full refund for your purchase. Please email us at [email protected] if you have any additional questions or feedback. Thank you for sharing your feedback, as it helps us improve our service and support.

Response from WiseyJul 4, 2026

Dear Monica, Your feedback regarding the charges and response time is important to us, and we take these concerns seriously. We’re very sorry to hear about your experience and understand how frustrating the unexpected charges and delayed response must have been. We regret that the purchase process and refund experience did not meet your expectations. We would like the opportunity to review your account and payment history in detail to better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and assist you further.

Response from WiseyJul 7, 2026

Dear Chuck, We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must feel. We regret that the subscription structure, cancellation process, and overall communication did not meet your expectations. Wisey aims to provide transparent information about plans and billing, and we take concerns about customer trust and fairness very seriously. We would appreciate the opportunity to review your case in detail and better understand the issues you encountered. Please contact us at [email protected] with your account and billing information so our team can investigate and assist you further.

Response from WiseyJul 4, 2026

Dear Jacques, We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must be. We regret that there was confusion regarding your subscription, billing dates, and refund request. We take concerns about unexpected charges seriously and would like the opportunity to review your account and payment history in detail. Please contact us at [email protected] with your account information so our team can investigate your case and provide further assistance. We appreciate your feedback and will do our best to help resolve this matter.

Response from WiseyJul 4, 2026

Hej Shanna Kristine, Vi er kede af at høre, at du har haft en så negativ oplevelse med Wisey. Vi forstår, at uventede abonnementstræk kan være meget frustrerende, og vi tager dine bekymringer om gennemsigtighed alvorligt. Det er bestemt ikke den oplevelse, vi ønsker, at vores brugere skal have. Vi vil gerne gennemgå din sag nærmere for at undersøge, hvad der er sket, og se, hvordan vi kan hjælpe. Kontakt os venligst på [email protected] med dine kontooplysninger, så vores team kan undersøge sagen nærmere.

Response from WiseyJul 7, 2026

Dear Marijn, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. We’re very sorry to hear about your experience and understand how frustrating this situation has been. We regret that the subscription and billing process did not meet your expectations. We have reviewed your case and issued a full refund for the renewal charge. We also appreciate your feedback regarding subscription visibility and support communication, and we are continuously working to improve both. For additional assistance, you can always reach out to our Support Team at [email protected]. Cheers!

Response from WiseyJun 28, 2026

Good day, Rafael, I appreciate you taking the time to describe your experience so clearly. I understand how upsetting it must have been to discover subscription charges months later when you believed you had only signed up for a trial, especially after feeling that the service had provided little real value. I also hear your concern about transparency around recurring billing and how frustrating it felt to receive a policy-based response when you were hoping for a fairer review of your situation. Please contact our support team directly at [email protected] so we can look into your experience in more detail and discuss it with you personally. We hope to hear from you soon.

Response from WiseyJun 25, 2026

Good day, Alex, We appreciate you sharing this feedback and understand how upsetting this experience has been for you. From your review, it is clear that the charge after the trial and the difference between what you expected to pay and what was billed left you feeling misled and frustrated. Concerns about how the offer was presented can seriously affect trust, and we take that reaction seriously. Please contact our support team directly at [email protected] so we can look into your experience in more detail and review the concerns you raised. We hope to hear from you soon.