WiseyReviews of wisey.app

Response from WiseyJan 12, 2026

Dear Bretzy! Thank you for sharing your experience! We’re truly sorry for the frustration and stress this situation caused you. We understand how upsetting it is to see charges after canceling, especially when you contacted us immediately. After reviewing your case, we have issued a full refund for the amounts charged to ensure this is resolved fairly. We appreciate you bringing this to our attention, as feedback like this helps us improve our cancellation and billing processes. If you need any help or have questions along the way, our support team is always here at [email protected] for you. Have a great day!

Response from WiseyJan 12, 2026

Dear Remi! Thank you for sharing your experience! We’re sorry to hear how frustrating this situation has been for you. We understand how upsetting unexpected renewals can feel, and we regret that your experience with the app did not meet your expectations. Unfortunately, we’re unable to review your case in detail because we can’t locate your account with the email information provided in the review. Please contact our support team at [email protected] using the correct account email so we can look into this properly and assist you further!

Response from WiseyJan 12, 2026

Dear Crystal! Thank you for bringing this to our attention! We understand how upsetting it is to see an unexpected charge, especially when you acted quickly to report it. After reviewing your case, we have issued a full refund for the amount charged to ensure this is resolved properly. Please allow some time for the refund to appear, depending on your payment provider’s processing times. If you have any further questions or need confirmation, our support team is here at [email protected] to help. Take care!

Response from WiseyJan 7, 2026

Dear Peter! Thank you for taking the time to share your thoughts and concerns. We understand why reviews and reports of billing issues can strongly influence your decision, and we respect your choice. Transparency and user trust are extremely important to us, and we are actively working to address concerns raised in reviews and improve our processes. Any charges on Wisey are tied to user consent, and our support team is always available to clarify at [email protected]. If you ever reconsider in the future, we’d be happy to answer any questions and provide full clarity before you decide!

Response from WiseyJan 6, 2026

Dear Elaine! Thank you for sharing your concerns, and we’re truly sorry for the frustration and stress this situation has caused. We take billing transparency very seriously, and we would like to clarify and review any charges to ensure everything is fully explained and, if applicable, corrected. Wisey does not intend to charge users without authorization, and any additional subscriptions can be cancelled and refunded once identified. Our support team includes real specialists, and we encourage you to reach out at [email protected] so a human agent can personally review your case and assist you. We appreciate you bringing this to our attention and are committed to resolving this fairly and promptly!

Response from WiseyJan 5, 2026

Dear Vladimir! Thank you for reaching out and apologies for the inconvenience. We’re very sorry to hear about this experience and understand how upsetting unexpected charges can be. This is certainly not the experience we want anyone to have, and we take billing concerns very seriously. Sometimes additional digital add-ons can be activated separately, which may cause confusion, but we agree this should always be clearly communicated. We kindly ask you to contact our support team directly at [email protected] with your cancellation confirmation so we can fully review the charges and resolve this properly. Thank you for bringing this to our attention, and we’re committed to helping clarify and fix the situation!

Response from WiseyJan 5, 2026

Dear Grayce! Thank you for letting us know about this experience! We’re truly sorry for the technical issues you encountered. We understand how frustrating it is when the app doesn’t open properly, especially after multiple reinstall attempts. Our team takes reports like this very seriously and is actively working to improve stability across devices. Please reply to your support email at [email protected] with your device details so we can investigate further and assist you with the next steps. Cheers!

Response from WiseyJan 5, 2026

Dear Panu! Thank you for sharing your experience! We’re truly sorry for the surprise and frustration this caused. We understand how upsetting it can be to see an unexpected charge, and we regret that the pricing was not as clear as it should have been. Wisey operates on a subscription model, and we are actively working to make this information more transparent before purchase. Your feedback about the value and cost is important to us and has been shared with our team. Please feel free to contact our support at [email protected] so we can review your case and see how we can assist you further!