WiseyReviews of wisey.app

Do not trust the trial. This app provides zero value and the company’s billing practices are super scammy. I canceled immediately after seeing how bad the product was, but they still pushed the charge through. Their 'support' team just tries to trap you with more offers rather than honoring a refund request. Total waste of money.

Superficial for the most part. Although I have cancelled the application well before the billing date, WISEY charged me for 2 additional months suggesting me "that I have not unsubscribed their e-books". Not instead of "Wising up", I will sit and read their terms and terms and conditions every time, not commit these mistakes on over-priced non-sense like this.

The app is far too complicated and does not represent the paper based advert that appealed to me. I cancelled the sub and tried to get a refund but of course the 30 day money back guarantee was blocked by the small print - that no one ever reads. I have had a back and forth with the robotic staff at Wisey who just use copy and paste replies to your emails. Overall a very disappointing experience.

Very poor service for a premium fee, you might as well use a diary the app gives you nothing back, how stressed today high - medium - low. Great they track it. I could easily put that on a piece of paper for 15p a month.

My wife subscribed for the trial and cancelled via the support email and online. They have just taken £45 out of our account. This doesn’t seem to match any amount she signed up to and in any case she cancelled. It seems at best poor customer service and misleading fees, at worst a scam.

Absolutely scam. They charge you twice without explaining to you. The fact that they dont respond to negative reviews left here by victims says it all. Avoid them at any cost unless you want to be ripped off for nothing.

Deutsche Variante: Ich habe bei YSAE / WEISEY kein kostenpflichtiges Abonnement bewusst abgeschlossen. Trotzdem wurden über PayPal mehrfach Beträge abgebucht. Der Ablauf aus meiner Sicht: – Am 02.11. wurden erstmals kleinere Beträge über PayPal belastet (u. a. ca. 19 USD und ca. 18 USD), ohne eine klare, nachvollziehbare Abonnement- oder Vertragsbestätigung. – Am 02.12. folgten weitere Abbuchungen in deutlich höherer Höhe (ca. 45–50 USD). Erst dadurch wurde mir überhaupt bewusst, dass offenbar ein Abonnement bestehen soll. Nach meinem sofortigen Widerspruch und der Kontaktaufnahme: – erfolgte lediglich eine Teil-„Rückerstattung“ von etwa 50 %, – jedoch ohne tatsächlichen Geldrückfluss, da die ursprünglichen Beträge bereits zurückgebucht waren, – stattdessen entstand ein negativer PayPal-Saldo, während faktisch weiterhin der volle Betrag eingefordert wurde. Was ich als besonders problematisch empfinde: – keine klare, transparente Kommunikation über ein kostenpflichtiges Abonnement – keine eindeutige Bestell- oder Vertragsbestätigung – mehrere Abbuchungen, bevor der Vorgang überhaupt auffällt – eine „Rückerstattung“, die sich nur buchhalterisch auswirkt, aber keinen realen Ausgleich schafft Ich habe dem Abonnement widersprochen, alle Zahlungswege deaktiviert und den Vorgang dokumentiert. Mein persönlicher Eindruck ist, dass dieses Geschäftsmodell stark auf Intransparenz, Zeitverzug und Zahlungsdienstleister-Automatismen setzt. Ich rate dringend dazu, PayPal-Abbuchungen regelmäßig zu prüfen und bei YSAE / WEISEY äußerst vorsichtig zu sein. Aus meiner Sicht nicht vertrauenswürdig. English version: I never knowingly subscribed to a paid subscription with YSAE / WEISEY. Nevertheless, multiple charges were made via PayPal. From my perspective, the timeline was as follows: – On November 2nd, smaller PayPal charges appeared (around USD 19 and USD 18), without any clear or transparent subscription or contract confirmation. – On December 2nd, additional charges of a significantly higher amount followed (around USD 45–50). Only then did it become apparent to me that a subscription was allegedly active. After I immediately objected and contacted support: – a partial “refund” of around 50% was issued, – however, no actual money was returned, as the original payments had already been reversed, – instead, a negative PayPal balance was created, while the full amount was effectively still being claimed. What I find particularly concerning: – lack of clear and transparent communication about a paid subscription – no unambiguous order or contract confirmation – multiple charges before the issue even becomes noticeable – a “refund” that exists only on a bookkeeping level, without real financial relief I disputed the subscription, disabled all payment methods, and documented the entire process. My personal impression is that this business model relies heavily on opacity, delayed detection, and payment-provider mechanics. I strongly advise checking PayPal charges carefully and being extremely cautious when dealing with YSAE / WEISEY. From my perspective, this is not a trustworthy service.

Scam!! På trods af opsigelse af abonnementet inden prøveperiodens udløb, trak de alligevel betaling for en ny måneds abonnement og abonnementet står igen som aktiv. Når ny opsigelse forsøges, kommer der "teknisk fejl"