WiseyReviews of wisey.app

Response from WiseyFeb 21, 2026

Dear Edy! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how confusing unexpected charges can feel. At Wisey, we aim to keep our pricing and subscription terms transparent, and we regret if anything appeared misleading in your case. The different amounts usually relate to promotional trial pricing followed by the standard subscription rate, which is always shown during sign-up. We would be happy to review your account details, clarify the charges, and assist with a refund if applicable. Please contact our support team at [email protected] so we can resolve this for you quickly and fairly. Have a nice day!

Response from WiseyMar 2, 2026

Dear Garreth! Thank you for sharing your feedback! We’re very sorry for the confusion and frustration caused by the billing and ebook charges. We understand how upsetting it is to cancel a trial and still see additional fees that were not clearly expected. We truly appreciate you bringing this to our attention, and we’ve granted you access to a lifetime subscription at no additional cost. This will allow you to use all Wisey mindfulness and cognitive development content without any further charges. If you need help accessing your lifetime plan or reviewing your billing details, our support team is always here at [email protected] to assist you. Take care!

Response from WiseyFeb 20, 2026

Dear Guilherme! We’re very sorry to hear about this experience! We understand how concerning it must be to see a charge without access being activated. At Wisey, we take payment and subscription issues seriously and aim to resolve them as quickly as possible. Sometimes delays can occur due to payment verification or synchronization between stores and the app, but we will always work to find a friendly solution. Please contact our support team at [email protected] with your payment details so we can investigate and restore your access or assist further. Your trust is important to us, and we’re committed to making this right!

Response from WiseyFeb 19, 2026

Dear Lisa! We’re very sorry to hear about your experience and understand how upsetting this situation must feel. We want to assure you that Wisey does not intend to mislead users, and we always aim to handle billing concerns transparently and fairly. When a payment dispute is opened through PayPal, the case is managed by the payment provider, which can limit our ability to process refunds directly until their review is completed. We truly regret any frustration this process may have caused and appreciate you bringing your concerns to our attention. Please consider reaching out to our support team at [email protected] once more so we can review your case and provide any possible assistance. Cheers!

Response from WiseyFeb 17, 2026

Dear Bostjan! Thank you for sharing your feedback, and we’re very sorry for the frustration and concern this caused. We understand how upsetting it is to experience multiple unexpected charges and difficulty obtaining a refund. We also take your comments about clarity, purchase verification, and refund policies very seriously and are reviewing our processes to improve compliance and transparency. To resolve this, we have issued a full refund for all amounts charged. If you need confirmation of the refund or any further assistance, our support team is always here at [email protected] to help. Have a lovely day!

Response from WiseyFeb 19, 2026

Dear Haci! Thank you for sharing your experience! We’re truly sorry to hear about the confusion regarding the subscription and charges. We understand how concerning it can be to see unexpected payments and feel that the terms were not clearly communicated. At Wisey, we aim to present subscription details transparently and ensure users receive clear confirmation before any recurring billing begins. Your feedback is very important to us, and we will use it to review and improve how this information is displayed during sign-up. We kindly invite you to contact our support team at [email protected] so we can review your case individually and assist you further. Take care!

Response from WiseyFeb 17, 2026

Dear David! Thank you for sharing your feedback, and we’re very sorry for the frustration and confusion this caused. We understand how upsetting it is to be charged after purchasing a lifetime membership. We appreciate your comments about clarity in membership and billing, and we’re reviewing our processes to prevent similar issues in the future. To resolve this, we have issued a full refund for all amounts charged. If you need confirmation of the refund or any further assistance, our support team is always here at [email protected] to help. Cheers!

Response from WiseyFeb 17, 2026

Dear Emily! Thank you for sharing your feedback, and we’re very sorry for the frustration and concern this situation caused. We understand how upsetting it is to feel that charges were unfair or unexpected, especially in the context you described.We also take your comments about transparency and sensitivity very seriously and are reviewing our processes to improve clarity and communication for all users. To resolve this fully, we have issued a full refund. If you need confirmation of the refund or any further assistance, our support team is always here at [email protected] to help. Enjoy your day!