WiseyReviews of wisey.app

Response from WiseyFeb 28, 2026

Dear Ethan! We understand how frustrating this must be and sincerely apologize for the inconvenience. We’re very sorry to hear about your experience and the unexpected charges. At Wisey, we take billing concerns seriously and want to resolve this promptly for you. Please contact our support team at [email protected] so we can review your account, issue a full refund for any unauthorized charges, and ensure your subscription is properly canceled. Our goal is to provide a clear and fair experience for all users, and we’re here to make this right!

Response from WiseyFeb 27, 2026

Dear Malik! Thank you for sharing your experience regarding Wisey. We’re very sorry to hear about the difficulties you faced with your subscription and understand how concerning this must have been. We take these matters seriously and want to resolve them for you. Please contact our support team at [email protected] so we can assist you with a full refund and ensure your subscription is canceled properly. Your feedback is valuable, and we are committed to making the process fair and transparent for all users!

Response from WiseyMar 2, 2026

Dear Simon! Thanks for your input. We’re very sorry to hear about your experience and the unexpected charge you described after starting the trial. At Wisey, we strive to present all optional add-ons and terms clearly, and we regret that this was not your experience. Please accept our sincere apologies for the frustration caused, and thank you for bringing this to our attention so we can continue improving our checkout clarity. To make this right, we have arranged a full refund for the additional subscription and any related charges associated with your account. Your feedback is taken seriously, as transparency and trust are essential to us, and we understand how concerning it is to see a charge without what felt like proper confirmation. For additional assistance, you can always reach out to our Support Team at [email protected]. Cheers!

Response from WiseyFeb 27, 2026

Dear Bob! Thank you for your feedback and for sharing your experience with Wisey. We’re very sorry to hear about the confusion and the unexpected charges, and we completely understand how this can be frustrating, especially while managing ADHD. Please know that we take these concerns seriously and want to make it right. We can assist you with a full refund for the charges and ensure that your subscription is properly canceled. Our team is here at [email protected] to support you and make sure your experience is fair and straightforward!

Response from WiseyMar 2, 2026

Greetings! Thank you for sharing your experience! We’re truly sorry for the confusion and frustration caused during the checkout process. We understand how unexpected additional charges can feel alarming, especially when the payment flow is not perceived as clear or transparent. At Wisey, optional add-ons and subscriptions are meant to be presented before confirmation, but we appreciate your feedback that the layout may have felt overwhelming and misleading. Your trust is important to us, and we are actively using feedback like yours to improve clarity in our checkout pages and ensure users always feel fully informed before any payment is processed. If you would like to share additional feedback or need assistance, please reach out to our Support Team at [email protected]. Cheers!

Response from WiseyFeb 23, 2026

Dear James! Thank you for reaching out and apologies for the inconvenience. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention regarding Wisey. We understand how frustrating unexpected charges and confusion around different subscription features can be, and this is never the experience we aim to provide. Our team strives to keep all billing terms transparent, and we regret if anything about the e-book subscription was unclear or felt misleading. Please contact our support team directly at [email protected] so we can review your case in detail, clarify the charges, and work toward a fair resolution. Your feedback is taken seriously and helps us improve both our communication and overall user experience!

Response from WiseyMar 2, 2026

Dear Marte! Thank you for your detailed feedback and we understand how upsetting this experience has been. We sincerely apologize for the frustration caused by the charges you described and the delay in resolving your case, as this is not the experience we want anyone to have. Please be assured that at Wisey we do not use deceptive practices, and our billing flow is designed to clearly outline any optional purchases and subscriptions before confirmation. We’re glad to confirm that the issue has now been resolved and your case has been handled. In case you have any ideas or suggestions on how to make our app better, please, reach us out to [email protected] email and share your thoughts. Enjoy your day!

Response from WiseyMar 2, 2026

Dear Justine! Thank you for sharing your feedback, and we’re very sorry for the frustration this situation caused. We understand how concerning it is to see a subscription renewing without being clearly visible in your account. At Wisey, we take billing transparency and easy cancellation very seriously, and your comments help us improve these processes. To resolve this, we have issued a full refund for all related charges. If you need confirmation of the refund or any further assistance, our support team is always here at [email protected] to help. Enjoy your day!