WiseyReviews of wisey.app

This abysmal rating is no accident! The entire sign-up and payment process is meticulously designed to exploit the vulnerabilities of their own clients. They deliberately fail to disclose the perilous nature of their so-called "trial option," which ensnares unsuspecting users in an outrageously expensive cycle. This company shamelessly preys on the forgetfulness and short attention span inherent to their (potential) ADHD clientele. I strongly advise against engaging with this service unless you are willing to be mercilessly exploited by their draconian policies. Despite impulsively signing up for what I believed to be a $20 service, I was blindsided by the realization that it was merely a trial, binding me to an exorbitant $60 per month cycle. And I have not utilized their services for even a moment. Although they proposed alternative solutions, they steadfastly refused to refund my $60. I fervently hope that their predatory practices will ultimately lead to their downfall. This is anything but a fair business! Update (June 3) After I posted here my negative review, I received a refund for almost the entire $60 USD, but not before. I did have a few back and forth with customer support, and I was always rejected. That's the power of Trustpilot. And I don't think that Wisey is run by bad people, but their structure and business policies are definitely lacking good practices. I don't think it's a good idea to ruin your reputation by not listening at the tier 1 level of customer service. I'd recommend changing some of your policies then upgrading your customer service. Thank you and wish you good luck!

Canceled on website. A month later charged me $45. Immediately requested to refund my money. Instead of canceling they are trying to convince me to stay for free, after requesting to cancel. Without a refund. When people want to cancel. Let them. Forcing us to stay and not following your return policy. Is poor business.

I purchased the Wisey Course subscription, and during that purchasing process, they offered add-on e-books, so I decided to opt for one of them. It turns out that a month later, I was charged a second time for this 1-time download e-book. I spoke with customer support, thinking this was just a mistake, and they said that their e-book add-ons are also subscription-based. Which I didn't understand because it's a one-time download, ethically, it should be a 1-time purchase. That's how they made it seem during the purchasing process. They refused to refund me the second charge, so I decided to cancel everything even the course. This is not a trustworthy company as they trick you during their purchasing process that add-ons are just add-ons but end up being additional subscriptions that are just as expensive as the original course. Update: After multiple back-and-forths and me cancelling everything, they finally decided to do the right thing and refund me the second charge for the e-book. But it takes 14 days to receive a refund, so we will see if I'm actually refunded.

I took the ‘do you have ADHD’ quiz for fun (I already know I have it), and it was pretty ok, I guess… but then I saw the line that says: “83% of our users were able to get rid of their ADHD in 30 days.” THAT. IS. NOT. HOW. IT. WORKS. That’s why I gave this a 2-star review.

It's a shame really, The content is good. Very helpful in just the first few days. It's not really an app, but can access on mobile or computer and I really enjoy the videos. The main issue I have with Wisey is that it feels so dishonest and slimey how they handle their sale practices. Makes it hard for me to trust them. Doesn't feel like they are up front or transparent at all. Lots of stuff is in the fine print and will cost you a lot more, if you aren't paying attention. I honestly wouldn't even think some of it was too much to pay, as long as I knew what I was agreeing to ahead of time, because I have a therapist and I know what that costs me. But if it's not obvious or if it feels devious, then I can't trust it and that makes me not want to use the service. It feels very bait-and-switch. Which is a real shame, because my whole family has ADHD and I liked a lot of what they had to offer, but wouldn't recommend to others.

I need to cancel my subscription to this app. I have been trying to, through approved methods stated on the website, yet am unable to email them. I don't know if it has to do with the email ending in .app or what the deal is. I cannot even email them, which is the only way that they say I can cancel. I am in the process of getting a new credit card, so I cannot be charged any more. Withing the first month of "Trial period" which is charging what the they said (other than it not being stated it is in USD, so it costs around 33% more) After that, the costs goes up by 200% (To 300%. I don't recall this being stated, even remotely) I cannot afford this, and this service is not very user friendly. I need my subscription cancelled immediately. I cannot even email them, as the support email is not one that I can send to apparently. Do not subscribe... I can only avoid this by getting an entirely new credit card currently. This is ridiculous. EDIT: The outgoing email problems were on my end, not theirs. Once contacted, I received a response in a timely manner. I am happy with the customer service, and was happy with the product. I did not utilise the product effectively, had difficulty with password recovery, and was generally not happy with the price. Thank you for the response

I thought I bought an annual package after an online sale with a huge discount. After a month, I was charged again! . Raised with wisey and wasn't really convinced with their response about dd/mm format. No refund issued. Had to raise a dispute with my bank to get my refund back. After almost a month, I got reply from wisey support that they have refunded the amount.. Tread with caution.

I had the same experience as everyone here. "Very bad Adhd" in the test. Opted for a one month trial, then realized I have to pay thrice as much from the second month on. I cancelled everything in my Wisey account and wrote an Email to billing(at)wisey.com. The refunded the money within 10 minutes, so at least I have to say it was fair (therefore 2 stars instead of one).