WiseyReviews of wisey.app

Response from WiseyMar 31, 2026

Dear Kevin! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Subscription renewals and access terms are outlined during sign-up, but we agree that everything should be clear and fair for our users. We’d really like to review your case in detail to better understand what happened and assist you properly. Please contact us at [email protected] with your account details so we can investigate this as a priority. If any issue is identified, we will work to resolve it and provide appropriate support. Take care!

Response from WiseyApr 10, 2026

Dear Daniel! Thank you for sharing your feedback! We’re very sorry for the frustration and lack of response you experienced. At Wisey, we understand how important it is to receive timely confirmation when requesting a cancellation. We truly appreciate you reaching out and giving us the opportunity to respond. We’ve granted you access to a lifetime subscription so you can use the platform without any further charges. If you need help confirming your account status or accessing your subscription, our support team is always here at [email protected] to assist. Cheers!

Response from WiseyMar 30, 2026

Dear Laura! Thank you for sharing your feedback! We’re sorry to hear about your experience and understand your frustration with the billing and communication issues. Unfortunately, the email provided does not match our records, so we are unable to investigate your request in more detail. Please contact us again at [email protected] with the correct email used during registration and any transaction details so we can locate your account and assist properly. Have a lovely day!

Response from WiseyMar 28, 2026

Dear Altaf! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how concerning this situation must feel. Please note that all subscriptions are activated only after user confirmation, and the terms, including pricing and renewal, are presented during the sign-up process. That said, we take your concerns seriously and would like to review your case in detail. Kindly contact us at [email protected] with your account information and any charge details so we can investigate promptly. If any issue is identified, we will work to resolve it and support you accordingly. Have a lovely day!

Response from WiseyMar 30, 2026

Dear John! Thanks for letting us know about your experience. We’re very sorry to hear about your experience and the frustration caused by the billing and signup process. At Wisey, we aim for full transparency, and we regret that the pricing and charges felt unclear or misleading. We understand how upsetting it is to be charged unexpectedly, especially when you believed you were starting a free trial. To make this right, we have issued a full refund for all charges associated with your account. Please email us at [email protected] if you have any additional questions or feedback. Thank you for your honest feedback, as it helps us improve our communication, pricing clarity, and overall user experience!

Response from WiseyMar 30, 2026

Dear Tesfagaber! We truly appreciate you taking the time to provide your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Please note that our team does not request full card details, and any information requested is only to securely verify and locate your account. Refunds are handled according to our policy, but we always aim to review each case fairly. We’re glad to confirm that the issue has now been resolved and your case has been handled. In case you have any ideas or suggestions on how to make our app better, please, reach us out to [email protected] email and share your thoughts. Enjoy your day!

Response from WiseyMar 30, 2026

Dear Nontando! Thank you for taking the time to write a review. We’re very sorry to hear about your experience and the frustration caused by the unexpected charge and lack of follow-up. At Wisey, we aim to address concerns directly and never intend to make users feel ignored or pressured. After reviewing your case, we have issued a full refund for the charges. If you need confirmation of the refund or any further assistance, our team is always here at [email protected] to help. Have a lovely day!

Response from WiseyMar 30, 2026

Dear Hakan! Thanks for pointing this out! We’re very sorry to hear about your experience and understand how frustrating and concerning this situation must feel. Please note that subscription charges are based on the plans activated during sign-up, but we agree that everything should be fully clear and transparent. We’re glad to confirm that the issue has now been resolved and your case has been handled. In case you have any ideas or suggestions on how to make our app better, please, reach us out to [email protected] email and share your thoughts. Enjoy your day!