WiseyReviews of wisey.app

Response from WiseyApr 13, 2026

Dear Kashmira! Thank you for taking the time to share this feedback. We’re very sorry to hear about your experience and understand how frustrating this must feel. The app should work smoothly, and being charged twice is certainly not expected behavior. We would really like to investigate both the technical issue and the billing concern. Please contact us at [email protected] with your account details so we can review this as a priority. We apologise for the inconvenience and hope that you will give us another chance!

Response from WiseyApr 10, 2026

Dear Ricardo! Thank you for sharing your feedback! We’re very sorry to hear about your experience and the frustration this situation caused. At Wisey, we aim to be transparent about subscriptions and provide a service that users can trust, and we regret that this was not your experience. We understand how upsetting unexpected charges can feel, especially when the service was not used. Please email us at [email protected] if you have any additional questions or feedback. Take care!

Response from WiseyApr 10, 2026

Dear Milo! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how upsetting and confusing this situation must feel. Please note that all charges and subscription terms are presented during sign-up, but we agree that everything should be clear and transparent. We’re concerned to hear about multiple charges and would like to review your case in detail to understand what happened. Kindly contact us at [email protected] with your account and billing information so we can investigate this as a priority. Have a wonderful day!

Response from WiseyApr 10, 2026

Dear Laura! Thank you for your feedback! We’re very sorry to hear about your experience and the frustration caused by the unexpected charge. At Wisey, we aim to ensure all purchases and optional add-ons are clearly presented, and we regret that this was not your experience. We understand how concerning it is to be charged for something you did not intend to purchase. To resolve this, we have issued a refund for all charges. For more assistance please contact us at [email protected] and our team will be there for you. Enjoy your day!

Response from WiseyApr 9, 2026

Dear Lee! Thank you for sharing your concerns! We truly understand why this would feel frustrating and disappointing. Clear communication, especially around pricing and renewals, is very important, and we’re sorry this did not meet your expectations. We also recognize how important transparency is for users managing budgeting challenges. Your feedback about price changes and notifications is very valuable, and we will share it with our team to improve our practices. Please feel free to contact us at [email protected] so we can review your case and assist you further. Cheers!

Response from WiseyApr 9, 2026

Dear Abram! We’re very sorry to hear about your experience and understand how frustrating this situation must feel. We strive to be transparent about subscription terms, but we agree that reminders and clarity are very important. It’s concerning to hear that your refund request was not resolved to your satisfaction, and we’d like to take another look at your case. Please contact us at [email protected] with your account details so we can review this more carefully. If any issue is identified, we will do our best to provide a fair resolution and support you further!

Response from WiseyApr 9, 2026

Dear Marginal! We appreciate you taking the time to share your thoughts. We’re sorry to hear that the experience didn’t meet your expectations. Wisey is designed to offer more than task management by combining structured guidance with insights into behavior and mindset. For more assistance please contact us at [email protected] and our team will be there for you. Have a sunny day!

Response from WiseyApr 6, 2026

Dear Andrew! We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Please note that charges and refunds are handled according to the subscription terms, but we take concerns like yours very seriously. This is not the experience we aim to provide, and we would like to investigate your case in detail. Kindly contact us at [email protected] with your account and billing information so we can review this as a priority. If any issue is identified, we will work to resolve it fairly and assist you further. Take care!