WiseyReviews of wisey.app

Response from WiseyJun 5, 2024

Dear Greta, Thank you for taking the time to provide feedback about your recent experience with our platform. We apologize for any confusion regarding currency and the billing process you experienced with our service. Transparency is important to us, and we regret if you felt misled in any way. We appreciate your feedback and take your concerns seriously. Please note that our support team at [email protected] can assist you further if needed. We'll use your feedback to improve our service and ensure a better experience for all our users. Thank you for bringing this to our attention.

Response from WiseyJun 5, 2024

Dear Robot Frank, We're sorry to hear about your negative experience with the Wisey. We take feedback seriously and apologize for any inconvenience caused by unexpected billing practices and difficulties with unsubscribing. Our aim is always to provide helpful content and a positive user experience, and we regret that we fell short in your case. We'll take your feedback into consideration to improve our service. If you need further assistance with unsubscribing or have any other concerns, please don't hesitate to reach out to our support team for help at [email protected]. We appreciate your feedback and will work to ensure a better experience for all our users.

Response from WiseyJun 3, 2024

Dear Sasha Gusain, Thank you for being interested in our app and giving it a try! We regret to hear about the misunderstanding you faced. Our aim is to provide valuable and effective support for our users. Please contact our support team at [email protected], and we'll work to resolve this issue for you promptly. Thank you for your feedback.

Response from WiseyJun 3, 2024

Dear Pat, Thank you for your feedback! We apologize for any inconvenience you've experienced while trying to cancel your workbook subscription. Please reach out to our support team at [email protected], and we will ensure your issue is resolved promptly. Appreciate your patience!

Response from WiseyJun 3, 2024

Dear Sesinando Niez Quilao Jr., We apologize for the experience you’ve had with our service. It’s important to us that our customers feel informed and satisfied. Please contact us at [email protected] with your account details so we can investigate the issue thoroughly and assist you further. We appreciate your feedback and are committed to resolving this matter. Thank you for bringing this to our attention.

Response from WiseyJun 3, 2024

Dear Jessica, We thank you for your honest feedback and we appreciate you have reported this issue. We apologize for the experience you’ve had. This certainly doesn’t reflect our values or the service we strive to provide. Please reach out to us directly at [email protected] with your account details so we can investigate the issue thoroughly and assist you further. Thank you for bringing this to our attention.

Response from WiseyJun 2, 2024

Dear Gaelic War, Thank you for being interested in our app and giving it a try! We regret to hear about the misunderstanding you faced. Please reach out to our customer support team at [email protected]. We strive to resolve issues promptly and to your satisfaction. Thank you for bringing this to our attention.

Response from WiseyMay 31, 2024

Dear Michele Holowatch, We apologize for the inconvenience and frustration you've experienced with our customer service. This does not reflect the level of support we aim to provide. Rest assured, we are actively investigating the issue with your subscription renewal and working to resolve it promptly. Your feedback is invaluable to us, and we appreciate your patience as we work to regain your trust and resolve this matter to your satisfaction. If there's anything else we can do to assist you, please don't hesitate to reach out to us at [email protected] directly.