WiseyReviews of wisey.app

Response from WiseyJun 26, 2024

Dear Elizabeth Wills-O'gilvie! Thank you for being interested in our app and giving it a try! We apologize for your negative experience. Your feedback is crucial, and we're committed to addressing your concerns. Please contact our support team at [email protected] so we can investigate the issue and work towards a resolution. Thank you for bringing this to our attention.

Response from WiseyJun 20, 2024

Dear Norman Curley! Thank you for your feedback! We apologize for any frustration caused by our service. We understand that constant purchase prompts can be inconvenient, and we appreciate your candid input. Your feedback helps us improve our offerings and user experience. If there's anything specific we can assist you with, please don't hesitate to reach out at [email protected]. We wish you and your loved ones all the best🫰

Response from WiseyJun 20, 2024

Dear Clarice Grant! Thank you for bringing this issue to our attention. We apologize for the inconvenience caused by the billing error despite canceling your free trial. We understand your frustration and are actively investigating the matter to resolve it promptly. We appreciate your patience and will update you as soon as we have more information. In the meantime, should you have any questions, please contact the team at [email protected]. Thank you for your understanding!

Response from WiseyJun 20, 2024

Dear Egia Varhana! Thank you for your feedback! We are sorry to hear that you did not find value in our app and experienced difficulties with the subscription process. Your concerns are important to us, and we are committed to improving our service. If you have any specific issues or need assistance, please contact our customer support team at [email protected] directly. We appreciate your input and will use it to make necessary improvements.

Response from WiseyJun 17, 2024

Dear Ashley Hassell, We are sorry to hear of the experience you have reported in your review. We strive to maintain the highest quality standards for our customers. If you could provide more details about the specific fees you encountered or any confusion you experienced, we'd like to investigate and address this matter promptly. Our goal is to ensure that our customers have a clear understanding of our pricing and what they receive in return. We will be waiting for your letter at [email protected]🙌

Response from WiseyJun 14, 2024

Dear Janine Brimelow, Thank you for being interested in our app and giving it a try! We regret to hear about the misunderstanding you faced. To assist you with canceling the subscription, please contact our support team directly at [email protected]. Kindly provide them with your account details and any relevant information regarding the subscription, and they will be happy to help resolve this issue as quickly as possible. Thank you for your patience and understanding.

Response from WiseyJun 7, 2024

Dear Natalia, We're sincerely sorry for the frustration and inconvenience you've experienced. Your feedback is extremely valuable to us, and we're committed to addressing the issues you've encountered promptly and effectively. We apologize for any confusion regarding the subscription process and any subsequent difficulties with canceling it. We ask you to give us a second chance. We encourage you to reach out to us at [email protected] so that we can explain to you all the details about the Terms and Policy, conduct a thorough investigation of this issue and hopefully find a resolution to address any inconveniences you may have faced. We want to make things right for you and correct this unfortunate experience. It would be highly appreciated if you could contact us at your earliest convenience.

Response from WiseyJun 7, 2024

Dear Daniel Lister, We're sorry to hear about your experience. Transparency is crucial to us, and we apologize if the pricing and subscription details were not adequately communicated. We'll review our processes to ensure clarity in our offerings. Your feedback is valuable, and we take it seriously. Regarding the response from our customer care team, we apologize if it didn't fully address your concerns. We strive to provide personalized and helpful assistance, and we'll use your feedback to improve our service. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. We're here to help and ensure your satisfaction.