Alanna H.
STAY AWAY
I was charged more then the invoiced price and when I reached out for a refund, expressing that the unexpected payment caused financial stress to my family. I was told "sorry for your situation but we can't offer a refund" and sent me their refund policy" More worried about money and have ZERO compassion.
Response from WiseyAug 10, 2024
Dear Alanna! Thank you for sharing your experience! We are truly sorry to hear about the financial stress caused. We understand how important this issue is and genuinely regret that our refund policy did not meet your expectations. While we have specific guidelines for refunds, we value your feedback and will use it to improve our policies and customer support. If there’s anything more we can do to assist you, please reach out to [email protected] directly.



